MysticHot is an online personalized gift store specializing in custom-embroidered apparel and accessories. We create meaningful, made-to-order gifts for all occasions.

What websites are officially operated by MysticHot?

Our only official website is https://mystichot.com. We do not operate or authorize any other domain or online store.

How do I contact customer service?

You can contact us at support@mystichot.com. Our customer service typically replies within 12–24 hours.

Do you offer express shipping for international orders?

Yes, we offer expedited international shipping. However, the express service only covers delivery to the international dispatch center. After that, the shipping time depends on your country's postal and customs process.

Are MysticHot’s embroidery designs machine-generated or hand-designed?

Every embroidery design is hand-drawn and manually digitized by our professional artists. We never use automated conversion tools.

What is special about your embroidery technique?

We use high-density satin stitching with 20,000–30,000 stitches per portrait. Combined with premium Madeira polyester thread, the embroidery resists fading and deformation even after repeated washing.

Can I preview the embroidery before production?

Yes, we provide a digital embroidery proof (digitized preview) upon request.

Can I return a custom-made item?

Custom items cannot be returned due to change of mind. However, our Craftsmanship Guarantee covers manufacturing or embroidery defects — we will remake or refund your order.

Do you offer discounts for bulk orders?

Yes, we offer discounts for large or corporate orders. Please contact us via chat or email for assistance.

Can I change the shipping address after placing an order?

If the order has not yet been shipped, we will do our best to update your address. Please contact us immediately.

Can I cancel or modify my order?

For non-custom items, cancellation is allowed before shipment. For custom items, contact us within two hours to modify or cancel your order.

What kind of photos are best for custom embroidery?

Please upload a well-lit, eye-level close-up photo. Avoid using filters or blurry cropped images. For pets with black or dark fur, ensure the photo has sufficient light to show facial features so our designers can capture details.

Will the back of the embroidered pattern irritate my skin?

No. We used a skin-friendly tear-away stabilizer and protective layer on the back of the embroidery to ensure it remains soft and comfortable against the skin and will not irritate sensitive skin.

How do I clean and care for my custom-embroidered clothes?

We recommend turning the garment inside out and machine washing it in cold water on a gentle cycle. Do not iron the embroidered area directly. Air drying will maximize the lifespan of the embroidery.

Do your items shrink or fade after washing?

With proper care, our embroidered items maintain their quality.

Apparel

Embroidered personalized cardigan hooded zipper hoodie

Sale

Embroidered personalized cardigan hooded zipper hoodie

Normaler Preis CHF 48.00

Normaler Preis ~~CHF 80.00~~ Verkaufspreis CHF 48.00
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Sale
Autumn and winter new sweatshirt letter long sleeve trousers leisure sports suit

Autumn and winter new sweatshirt letter long sleeve trousers leisure sports suit

1 Bewertungen insgesamt

Normaler Preis CHF 30.00

Normaler Preis Verkaufspreis CHF 30.00
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Custom embroidered date Roman numerals sweatshirt hoodie

Custom embroidered date Roman numerals sweatshirt hoodie

Normaler Preis Von CHF 29.00

Normaler Preis Verkaufspreis Von CHF 29.00
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Couple Outfit Embroidery Collection - Valentine's Day Gift - Embroidered Sweatshirt, hoodie

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Couple Outfit Embroidery Collection - Valentine's Day Gift - Embroidered Sweatshirt, hoodie

Normaler Preis Von CHF 41.00

Normaler Preis ~~CHF 82.00~~ Verkaufspreis Von CHF 41.00
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MYSTICHOT Embroidery 380g heavy weight 100% cotton sweatshirt

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MYSTICHOT Embroidery 380g heavy weight 100% cotton sweatshirt

Normaler Preis CHF 31.00

Normaler Preis ~~CHF 65.00~~ Verkaufspreis CHF 31.00
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Mystichot Custom Embroidered 100% Cotton sweatshirt hoodie - Music player

Mystichot Custom Embroidered 100% Cotton sweatshirt hoodie - Music player

Normaler Preis Von CHF 32.00

Normaler Preis Verkaufspreis Von CHF 32.00
Grundpreis pro
Pet Hoodie | Elegant Line Embroidery Pullover | Warm Pet Memorial Gift

Pet Hoodie | Elegant Line Embroidery Pullover | Warm Pet Memorial Gift

Normaler Preis Von CHF 29.00

Normaler Preis Verkaufspreis Von CHF 29.00
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Custom Pet Sweatshirts: Embroidered Style for Your Beloved Companion

Custom Pet Sweatshirts: Embroidered Style for Your Beloved Companion

Normaler Preis Von CHF 36.00

Normaler Preis Verkaufspreis Von CHF 36.00
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Personalized Embroidered Pet Face and Name Est Sweatshirt for Pet Lovers

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Personalized Embroidered Pet Face and Name Est Sweatshirt for Pet Lovers

Normaler Preis Von CHF 31.00

Normaler Preis ~~CHF 74.00~~ Verkaufspreis Von CHF 31.00
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Sale
Dad Hoodie with Kid Portrait Embroidery | Personalized Photo-Based Sweatshirt | Memorial Gift Idea

Dad Hoodie with Kid Portrait Embroidery | Personalized Photo-Based Sweatshirt | Memorial Gift Idea

Normaler Preis Von CHF 24.00

Normaler Preis Verkaufspreis Von CHF 24.00
Grundpreis pro
Benutzerdefiniertes Gesicht Unisex Hoodie Langarm Foto Hoodie Weihnachten Sweatshirt

Sale

Benutzerdefiniertes Gesicht Unisex Hoodie Langarm Foto Hoodie Weihnachten Sweatshirt

Normaler Preis CHF 29.00

Normaler Preis ~~CHF 66.00~~ Verkaufspreis CHF 29.00
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Sale
Couple's Line Embroidery Hoodie

Couple's Line Embroidery Hoodie

Normaler Preis Von CHF 24.00

Normaler Preis ~~CHF 24.00~~ Verkaufspreis Von CHF 24.00
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Individuell besticktes Sweatshirt mit farblich passendem Haustier

Sale

Individuell besticktes Sweatshirt mit farblich passendem Haustier

Normaler Preis CHF 48.00

Normaler Preis ~~CHF 82.00~~ Verkaufspreis CHF 48.00
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Sale
Mystichot – Outfit mit individuell bestickten Wörtern

Mystichot – Outfit mit individuell bestickten Wörtern

Normaler Preis CHF 62.00

Normaler Preis Verkaufspreis CHF 62.00
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SWEATSHIRT MIT PERSONALISIERTEM HAUSTIERPORTRÄT

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SWEATSHIRT MIT PERSONALISIERTEM HAUSTIERPORTRÄT

Normaler Preis Von CHF 65.00

Normaler Preis ~~CHF 106.00~~ Verkaufspreis Von CHF 65.00
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Sale
Custom embroidery personalized pet custom men and women retro street couple sportswear

Sale

Custom embroidery personalized pet custom men and women retro street couple sportswear

Normaler Preis CHF 46.00

Normaler Preis ~~CHF 96.00~~ Verkaufspreis CHF 46.00
Grundpreis pro

Sale
Personalized embroidered 360g spray-dyed pocket old crewneck hoodie

Sale

Personalized embroidered 360g spray-dyed pocket old crewneck hoodie

Normaler Preis CHF 34.00

Normaler Preis ~~CHF 81.00~~ Verkaufspreis CHF 34.00
Grundpreis pro

Sale
Customized Pet Embroidery Hoodie | Four Color Options | Add a Personal Touch to Your Pet

Sale

Customized Pet Embroidery Hoodie | Four Color Options | Add a Personal Touch to Your Pet

Normaler Preis Von CHF 29.00

Normaler Preis ~~CHF 106.00~~ Verkaufspreis Von CHF 29.00
Grundpreis pro

Sale
Custom Embroidered Christmas Sweatshirts: Upload Photos and Personalize Text for the Perfect Family Gift to Warm Your Winter!

Sale

Custom Embroidered Christmas Sweatshirts: Upload Photos and Personalize Text for the Perfect Family Gift to Warm Your Winter!

Normaler Preis Von CHF 29.00

Normaler Preis ~~CHF 106.00~~ Verkaufspreis Von CHF 29.00
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Sale
Halloween Special Custom: Embroidered Couple Photo Hoodie with Roman Numeral Date Commemorative Gift

Sale

Halloween Special Custom: Embroidered Couple Photo Hoodie with Roman Numeral Date Commemorative Gift

Normaler Preis Von CHF 29.00

Normaler Preis ~~CHF 94.00~~ Verkaufspreis Von CHF 29.00
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