MysticHot is an online personalized gift store specializing in custom-embroidered apparel and accessories. We create meaningful, made-to-order gifts for all occasions.

What websites are officially operated by MysticHot?

Our only official website is https://mystichot.com. We do not operate or authorize any other domain or online store.

How do I contact customer service?

You can contact us at support@mystichot.com. Our customer service typically replies within 12–24 hours.

Do you offer express shipping for international orders?

Yes, we offer expedited international shipping. However, the express service only covers delivery to the international dispatch center. After that, the shipping time depends on your country's postal and customs process.

Are MysticHot’s embroidery designs machine-generated or hand-designed?

Every embroidery design is hand-drawn and manually digitized by our professional artists. We never use automated conversion tools.

What is special about your embroidery technique?

We use high-density satin stitching with 20,000–30,000 stitches per portrait. Combined with premium Madeira polyester thread, the embroidery resists fading and deformation even after repeated washing.

Can I preview the embroidery before production?

Yes, we provide a digital embroidery proof (digitized preview) upon request.

Can I return a custom-made item?

Custom items cannot be returned due to change of mind. However, our Craftsmanship Guarantee covers manufacturing or embroidery defects — we will remake or refund your order.

Do you offer discounts for bulk orders?

Yes, we offer discounts for large or corporate orders. Please contact us via chat or email for assistance.

Can I change the shipping address after placing an order?

If the order has not yet been shipped, we will do our best to update your address. Please contact us immediately.

Can I cancel or modify my order?

For non-custom items, cancellation is allowed before shipment. For custom items, contact us within two hours to modify or cancel your order.

What kind of photos are best for custom embroidery?

Please upload a well-lit, eye-level close-up photo. Avoid using filters or blurry cropped images. For pets with black or dark fur, ensure the photo has sufficient light to show facial features so our designers can capture details.

Will the back of the embroidered pattern irritate my skin?

No. We used a skin-friendly tear-away stabilizer and protective layer on the back of the embroidery to ensure it remains soft and comfortable against the skin and will not irritate sensitive skin.

How do I clean and care for my custom-embroidered clothes?

We recommend turning the garment inside out and machine washing it in cold water on a gentle cycle. Do not iron the embroidered area directly. Air drying will maximize the lifespan of the embroidery.

Do your items shrink or fade after washing?

With proper care, our embroidered items maintain their quality.

Bespoke

Halloween Special Custom: Embroidered Couple Photo Hoodie with Roman Numeral Date Commemorative Gift

Sale

Halloween Special Custom: Embroidered Couple Photo Hoodie with Roman Numeral Date Commemorative Gift

Normaler Preis Von CHF 29.00

Normaler Preis ~~CHF 93.00~~ Verkaufspreis Von CHF 29.00
Grundpreis pro

Sale
Custom embroidery personalized pet custom men and women retro street couple sportswear

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Custom embroidery personalized pet custom men and women retro street couple sportswear

Normaler Preis CHF 46.00

Normaler Preis ~~CHF 95.00~~ Verkaufspreis CHF 46.00
Grundpreis pro

Sale
Mystichot Maxim – T-Shirt mit individueller Haustier-Stickerei

Sale

Mystichot Maxim – T-Shirt mit individueller Haustier-Stickerei

Normaler Preis CHF 25.00

Normaler Preis ~~CHF 67.00~~ Verkaufspreis CHF 25.00
Grundpreis pro

Sale
Guardian Love - Couple photos embroidered custom sweatshirt hoodie

Sale

Guardian Love - Couple photos embroidered custom sweatshirt hoodie

Normaler Preis Von CHF 27.00

Normaler Preis ~~CHF 57.00~~ Verkaufspreis Von CHF 27.00
Grundpreis pro

Sale
Love Custom personalized custom contour Embroidery

Love Custom personalized custom contour Embroidery

Normaler Preis Von CHF 29.00

Normaler Preis Verkaufspreis Von CHF 29.00
Grundpreis pro
Mystichot individuelle Haustierstickerei für altes T-Shirt

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Mystichot individuelle Haustierstickerei für altes T-Shirt

Normaler Preis CHF 39.00

Normaler Preis ~~CHF 78.00~~ Verkaufspreis CHF 39.00
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Sale
Music Player Elements Combined with Couple Photos | Unique Design Embroidered Hoodie for Couples | Fall Edition, Perfect Couples Gift

Sale

Music Player Elements Combined with Couple Photos | Unique Design Embroidered Hoodie for Couples | Fall Edition, Perfect Couples Gift

Normaler Preis Von CHF 29.00

Normaler Preis ~~CHF 105.00~~ Verkaufspreis Von CHF 29.00
Grundpreis pro

Sale
Mystichot Besticktes Sweatshirt mit Porträt eines Musikers, Geschenk für ein Paar und eine Familie

Sale

Mystichot Besticktes Sweatshirt mit Porträt eines Musikers, Geschenk für ein Paar und eine Familie

Normaler Preis Von CHF 21.00

Normaler Preis ~~CHF 65.00~~ Verkaufspreis Von CHF 21.00
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Sale
New Arrivals Heavy Embroidery 1.6 Million Stitches - Luminous Colorful Dog 100% Long-Staple Cotton 280g Soft Versatile T-Shirt

Sale

New Arrivals Heavy Embroidery 1.6 Million Stitches - Luminous Colorful Dog 100% Long-Staple Cotton 280g Soft Versatile T-Shirt

Normaler Preis CHF 47.00

Normaler Preis ~~CHF 51.00~~ Verkaufspreis CHF 47.00
Grundpreis pro

Sale
New Arrivals Summer UV-Chromic Butterfly Print Heavyweight Cotton Loose Crew Neck Couple Tee

Sale

New Arrivals Summer UV-Chromic Butterfly Print Heavyweight Cotton Loose Crew Neck Couple Tee

Normaler Preis CHF 35.00

Normaler Preis ~~CHF 43.00~~ Verkaufspreis CHF 35.00
Grundpreis pro

Sale
New Arrivals Summer Thermochromic Effect Phoenix Rebirth Print Pure Cotton Loose Crew Neck Couple Tee

Sale

New Arrivals Summer Thermochromic Effect Phoenix Rebirth Print Pure Cotton Loose Crew Neck Couple Tee

Normaler Preis CHF 35.00

Normaler Preis ~~CHF 43.00~~ Verkaufspreis CHF 35.00
Grundpreis pro

Sale
New Arrivals Heavyweight Cotton T-shirt Auspicious Cloud Embroidery Symbolizing Good Luck and Happiness

Sale

New Arrivals Heavyweight Cotton T-shirt Auspicious Cloud Embroidery Symbolizing Good Luck and Happiness

Normaler Preis CHF 38.00

Normaler Preis ~~CHF 41.00~~ Verkaufspreis CHF 38.00
Grundpreis pro

Sale
New Arrival: Stylish Kids Denim Jacket with Personalized Embroidery Design

New Arrival: Stylish Kids Denim Jacket with Personalized Embroidery Design

Normaler Preis CHF 39.00

Normaler Preis Verkaufspreis CHF 39.00
Grundpreis pro
New Arrivals 3D Floral Beginner Embroidery Kit with Wooden Frame

Sale

New Arrivals 3D Floral Beginner Embroidery Kit with Wooden Frame

Normaler Preis CHF 25.00

Normaler Preis ~~CHF 29.00~~ Verkaufspreis CHF 25.00
Grundpreis pro

Sale
New Arrivals DIY Stitch Sampler Embroidery Kit Great Gift for Craft Lovers

Sale

New Arrivals DIY Stitch Sampler Embroidery Kit Great Gift for Craft Lovers

Normaler Preis CHF 25.00

Normaler Preis ~~CHF 31.00~~ Verkaufspreis CHF 25.00
Grundpreis pro

Sale
New Arrivals A Year of Doodles Pre-printed Embroidery Fabric Kit

New Arrivals A Year of Doodles Pre-printed Embroidery Fabric Kit

Normaler Preis Von CHF 25.00

Normaler Preis Verkaufspreis Von CHF 25.00
Grundpreis pro
Personalised Matching Pyjamas for Couples in Tartan

Sale

Personalised Matching Pyjamas for Couples in Tartan

Normaler Preis CHF 55.00

Normaler Preis ~~CHF 65.00~~ Verkaufspreis CHF 55.00
Grundpreis pro

Sale
Custom - Made Embroidery Sweatshirt: Left Pocket Embellishment, Ideal Personalized Gift

Sale

Custom - Made Embroidery Sweatshirt: Left Pocket Embellishment, Ideal Personalized Gift

Normaler Preis CHF 27.00

Normaler Preis ~~CHF 37.00~~ Verkaufspreis CHF 27.00
Grundpreis pro

Sale
Unleash Your Style with Our Custom Pet Embroidery Crossbody Bag

Sale

Unleash Your Style with Our Custom Pet Embroidery Crossbody Bag

Normaler Preis CHF 26.00

Normaler Preis ~~CHF 37.00~~ Verkaufspreis CHF 26.00
Grundpreis pro

Sale
Add a Touch of Personalized Charm with Our Custom Pet Embroidery Pillowcases

Sale

Add a Touch of Personalized Charm with Our Custom Pet Embroidery Pillowcases

Normaler Preis Von CHF 22.00

Normaler Preis ~~CHF 38.00~~ Verkaufspreis Von CHF 22.00
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