MysticHot is an online personalized gift store specializing in custom-embroidered apparel and accessories. We create meaningful, made-to-order gifts for all occasions.

What websites are officially operated by MysticHot?

Our only official website is https://mystichot.com. We do not operate or authorize any other domain or online store.

How do I contact customer service?

You can contact us at support@mystichot.com. Our customer service typically replies within 12–24 hours.

Do you offer express shipping for international orders?

Yes, we offer expedited international shipping. However, the express service only covers delivery to the international dispatch center. After that, the shipping time depends on your country's postal and customs process.

Are MysticHot’s embroidery designs machine-generated or hand-designed?

Every embroidery design is hand-drawn and manually digitized by our professional artists. We never use automated conversion tools.

What is special about your embroidery technique?

We use high-density satin stitching with 20,000–30,000 stitches per portrait. Combined with premium Madeira polyester thread, the embroidery resists fading and deformation even after repeated washing.

Can I preview the embroidery before production?

Yes, we provide a digital embroidery proof (digitized preview) upon request.

Can I return a custom-made item?

Custom items cannot be returned due to change of mind. However, our Craftsmanship Guarantee covers manufacturing or embroidery defects — we will remake or refund your order.

Do you offer discounts for bulk orders?

Yes, we offer discounts for large or corporate orders. Please contact us via chat or email for assistance.

Can I change the shipping address after placing an order?

If the order has not yet been shipped, we will do our best to update your address. Please contact us immediately.

Can I cancel or modify my order?

For non-custom items, cancellation is allowed before shipment. For custom items, contact us within two hours to modify or cancel your order.

What kind of photos are best for custom embroidery?

Please upload a well-lit, eye-level close-up photo. Avoid using filters or blurry cropped images. For pets with black or dark fur, ensure the photo has sufficient light to show facial features so our designers can capture details.

Will the back of the embroidered pattern irritate my skin?

No. We used a skin-friendly tear-away stabilizer and protective layer on the back of the embroidery to ensure it remains soft and comfortable against the skin and will not irritate sensitive skin.

How do I clean and care for my custom-embroidered clothes?

We recommend turning the garment inside out and machine washing it in cold water on a gentle cycle. Do not iron the embroidered area directly. Air drying will maximize the lifespan of the embroidery.

Do your items shrink or fade after washing?

With proper care, our embroidered items maintain their quality.

For Mom

Express Your Unwavering Love for Your Pets with Our Exclusive Embroidery Shirts

Sale

Express Your Unwavering Love for Your Pets with Our Exclusive Embroidery Shirts

Normaler Preis Von CHF 29.00

Normaler Preis ~~CHF 37.00~~ Verkaufspreis Von CHF 29.00
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Custom Initials Tote: Natural Tan, Spacious, Pocket - Perfect Shopping Bag

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Custom Initials Tote: Natural Tan, Spacious, Pocket - Perfect Shopping Bag

Normaler Preis CHF 24.00

Normaler Preis ~~CHF 31.00~~ Verkaufspreis CHF 24.00
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Sale
Unleash Your Style with Our Custom Pet Embroidery Crossbody Bag

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Unleash Your Style with Our Custom Pet Embroidery Crossbody Bag

Normaler Preis CHF 25.00

Normaler Preis ~~CHF 37.00~~ Verkaufspreis CHF 25.00
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Sale
Mother's Day Surprise: "Best Mom Ever" Picture Frame

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Mother's Day Surprise: "Best Mom Ever" Picture Frame

Normaler Preis Von CHF 19.00

Normaler Preis ~~CHF 29.00~~ Verkaufspreis Von CHF 19.00
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Special Gift Idea: Custom Framed Wall Art for Mom, Kids, and Grandma on Festive Occasions

Special Gift Idea: Custom Framed Wall Art for Mom, Kids, and Grandma on Festive Occasions

Normaler Preis Von CHF 25.00

Normaler Preis Verkaufspreis Von CHF 25.00
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Festival Photo Gift: 144 - Piece Custom Building Brick Picture Puzzle for Adults

Festival Photo Gift: 144 - Piece Custom Building Brick Picture Puzzle for Adults

Normaler Preis Von CHF 25.00

Normaler Preis Verkaufspreis Von CHF 25.00
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Custom Embroidered Applique Glitter Mama Sweatshirt - Gift for Mom

Custom Embroidered Applique Glitter Mama Sweatshirt - Gift for Mom

Normaler Preis Von CHF 23.00

Normaler Preis Verkaufspreis Von CHF 23.00
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Custom date embroidery, Roman numerals couple initials

Custom date embroidery, Roman numerals couple initials

Normaler Preis Von CHF 24.00

Normaler Preis Verkaufspreis Von CHF 24.00
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Custom Embroidered One Love Cat Mama Sweatshirt

Sale

Custom Embroidered One Love Cat Mama Sweatshirt

Normaler Preis Von CHF 32.00

Normaler Preis ~~CHF 73.00~~ Verkaufspreis Von CHF 32.00
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Sale
Custom Embroidered Mimi Grandma Gigi or Any Text on Neckline Sweatshirt, Names on Sleeve, Personalized Gift for Mom Momma Nana Sweater

Sale

Custom Embroidered Mimi Grandma Gigi or Any Text on Neckline Sweatshirt, Names on Sleeve, Personalized Gift for Mom Momma Nana Sweater

Normaler Preis Von CHF 22.00

Normaler Preis ~~CHF 56.00~~ Verkaufspreis Von CHF 22.00
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Sale
Custom Embroidered Christmas Sweatshirts: Upload Photos and Personalize Text for the Perfect Family Gift to Warm Your Winter!

Sale

Custom Embroidered Christmas Sweatshirts: Upload Photos and Personalize Text for the Perfect Family Gift to Warm Your Winter!

Normaler Preis Von CHF 28.00

Normaler Preis ~~CHF 105.00~~ Verkaufspreis Von CHF 28.00
Grundpreis pro

Sale
Custom Embroidered Hoodies: Personalize DIY with Family or Pet Photos for the Perfect Gift!

Sale

Custom Embroidered Hoodies: Personalize DIY with Family or Pet Photos for the Perfect Gift!

Normaler Preis Von CHF 28.00

Normaler Preis ~~CHF 105.00~~ Verkaufspreis Von CHF 28.00
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Sale
Benutzerdefiniertes Gesicht Unisex Hoodie Langarm Foto Hoodie Weihnachten Sweatshirt

Sale

Benutzerdefiniertes Gesicht Unisex Hoodie Langarm Foto Hoodie Weihnachten Sweatshirt

Normaler Preis CHF 29.00

Normaler Preis ~~CHF 65.00~~ Verkaufspreis CHF 29.00
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Hundehoodie mit individuellem Aufdruck

Hundehoodie mit individuellem Aufdruck

Normaler Preis CHF 22.00

Normaler Preis Verkaufspreis CHF 22.00
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Customizable Logo Zip-Up Hoodie - A Stylish and Warm Winter Essential for All.

Customizable Logo Zip-Up Hoodie - A Stylish and Warm Winter Essential for All.

Normaler Preis CHF 41.00

Normaler Preis Verkaufspreis CHF 41.00
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Versatile Handmade Small One-Shoulder Cat Plush Bag - Ideal for Female Messengers

Sale

Versatile Handmade Small One-Shoulder Cat Plush Bag - Ideal for Female Messengers

Normaler Preis CHF 35.00

Normaler Preis ~~CHF 46.00~~ Verkaufspreis CHF 35.00
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Sale
Personalised Family Birth Flower Frame: A Thoughtful Gift for Mum and Grandma on Special Occasions

Sale

Personalised Family Birth Flower Frame: A Thoughtful Gift for Mum and Grandma on Special Occasions

Normaler Preis CHF 81.00

Normaler Preis ~~CHF 97.00~~ Verkaufspreis CHF 81.00
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Sale
Cozy Print T-Shirt/Sweatshirt/Hoodie | Custom Sleeve and Chest Artwork | Fashion Forward, Choose Your Style

Sale

Cozy Print T-Shirt/Sweatshirt/Hoodie | Custom Sleeve and Chest Artwork | Fashion Forward, Choose Your Style

Normaler Preis Von CHF 24.00

Normaler Preis ~~CHF 105.00~~ Verkaufspreis Von CHF 24.00
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Sale
Benutzerdefinierte gravierte Halskette Silhouette einzigartige Geschenke

Benutzerdefinierte gravierte Halskette Silhouette einzigartige Geschenke

Normaler Preis CHF 18.00

Normaler Preis ~~CHF 0.00~~ Verkaufspreis CHF 18.00
Grundpreis pro
Ich liebe dich in 100 Sprachen Projektionsfoto Splitter Halskette

Ich liebe dich in 100 Sprachen Projektionsfoto Splitter Halskette

Normaler Preis CHF 17.00

Normaler Preis Verkaufspreis CHF 17.00
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