MysticHot is an online personalized gift store specializing in custom-embroidered apparel and accessories. We create meaningful, made-to-order gifts for all occasions.

What websites are officially operated by MysticHot?

Our only official website is https://mystichot.com. We do not operate or authorize any other domain or online store.

How do I contact customer service?

You can contact us at support@mystichot.com. Our customer service typically replies within 12–24 hours.

Do you offer express shipping for international orders?

Yes, we offer expedited international shipping. However, the express service only covers delivery to the international dispatch center. After that, the shipping time depends on your country's postal and customs process.

Are MysticHot’s embroidery designs machine-generated or hand-designed?

Every embroidery design is hand-drawn and manually digitized by our professional artists. We never use automated conversion tools.

What is special about your embroidery technique?

We use high-density satin stitching with 20,000–30,000 stitches per portrait. Combined with premium Madeira polyester thread, the embroidery resists fading and deformation even after repeated washing.

Can I preview the embroidery before production?

Yes, we provide a digital embroidery proof (digitized preview) upon request.

Can I return a custom-made item?

Custom items cannot be returned due to change of mind. However, our Craftsmanship Guarantee covers manufacturing or embroidery defects — we will remake or refund your order.

Do you offer discounts for bulk orders?

Yes, we offer discounts for large or corporate orders. Please contact us via chat or email for assistance.

Can I change the shipping address after placing an order?

If the order has not yet been shipped, we will do our best to update your address. Please contact us immediately.

Can I cancel or modify my order?

For non-custom items, cancellation is allowed before shipment. For custom items, contact us within two hours to modify or cancel your order.

What kind of photos are best for custom embroidery?

Please upload a well-lit, eye-level close-up photo. Avoid using filters or blurry cropped images. For pets with black or dark fur, ensure the photo has sufficient light to show facial features so our designers can capture details.

Will the back of the embroidered pattern irritate my skin?

No. We used a skin-friendly tear-away stabilizer and protective layer on the back of the embroidery to ensure it remains soft and comfortable against the skin and will not irritate sensitive skin.

How do I clean and care for my custom-embroidered clothes?

We recommend turning the garment inside out and machine washing it in cold water on a gentle cycle. Do not iron the embroidered area directly. Air drying will maximize the lifespan of the embroidery.

Do your items shrink or fade after washing?

With proper care, our embroidered items maintain their quality.

Products

"Papa's Pride & Joy" Custom T-Shirt | Customize with Kid's Name & Birth Year

"Papa's Pride & Joy" Custom T-Shirt | Customize with Kid's Name & Birth Year

Regular price CHF 22.00

Regular price Sale price CHF 22.00
Unit price per
2025 New Embroidered Christmas Stocking - Holiday Decor Embroidered Sock Christmas Decoration Accessory

Sale

2025 New Embroidered Christmas Stocking - Holiday Decor Embroidered Sock Christmas Decoration Accessory

Regular price CHF 13.00

Regular price ~~CHF 21.00~~ Sale price CHF 13.00
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300 pounds large size women's fat mm autumn winter national wind improved cheongsam 2025 new senior sense fake two dresses

Sale

300 pounds large size women's fat mm autumn winter national wind improved cheongsam 2025 new senior sense fake two dresses

Regular price CHF 48.00

Regular price ~~CHF 266.00~~ Sale price CHF 48.00
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Sale
A Gentleman's Essential: Personalized Travel Bag Set, Ideal for Groomsmen, Best Men, and as an Anniversary Gift

Sale

A Gentleman's Essential: Personalized Travel Bag Set, Ideal for Groomsmen, Best Men, and as an Anniversary Gift

Regular price From CHF 72.00

Regular price ~~CHF 104.00~~ Sale price From CHF 72.00
Unit price per

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Add a Touch of Personalized Charm with Our Custom Pet Embroidery Pillowcases

Sale

Add a Touch of Personalized Charm with Our Custom Pet Embroidery Pillowcases

Regular price From CHF 22.00

Regular price ~~CHF 38.00~~ Sale price From CHF 22.00
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Sale
Additional Embroidery

Additional Embroidery

Regular price CHF 33.00

Regular price Sale price CHF 33.00
Unit price per
Autumn and Winter Comfortable Couple Loungewear, Loose Double-Sided Fleece Hoodie, Thick Wearable Blanket

Autumn and Winter Comfortable Couple Loungewear, Loose Double-Sided Fleece Hoodie, Thick Wearable Blanket

Regular price CHF 11.00

Regular price Sale price CHF 11.00
Unit price per
Autumn and winter new sweatshirt letter long sleeve trousers leisure sports suit

Autumn and winter new sweatshirt letter long sleeve trousers leisure sports suit

1 total reviews

Regular price CHF 30.00

Regular price Sale price CHF 30.00
Unit price per
BANANA SLUGS print T-shirt

Sale

BANANA SLUGS print T-shirt

Regular price CHF 20.00

Regular price ~~CHF 33.00~~ Sale price CHF 20.00
Unit price per

Sale
Best Dad Ever Embroidered Sweatshirt - Gifts for Dad, Papa, Daddy and Grandpa

Best Dad Ever Embroidered Sweatshirt - Gifts for Dad, Papa, Daddy and Grandpa

Regular price From CHF 35.00

Regular price Sale price From CHF 35.00
Unit price per
Best Dad Ever Personalized Wooden Sign - Laser Engraved Handprint Design with Custom Message | Fathers Day Handmade Gift

Best Dad Ever Personalized Wooden Sign - Laser Engraved Handprint Design with Custom Message | Fathers Day Handmade Gift

Regular price From CHF 21.00

Regular price Sale price From CHF 21.00
Unit price per
Bow Embroidery T-shirt/Sweatshirt/Hoodie with Customizable Cuff Patterns and Chest Positions

Sale

Bow Embroidery T-shirt/Sweatshirt/Hoodie with Customizable Cuff Patterns and Chest Positions

Regular price From CHF 24.00

Regular price ~~CHF 105.00~~ Sale price From CHF 24.00
Unit price per

Sale
Bulldog Photo Embroidered Sweatshirt, Custom Embroidered Hoodie

Sale

Bulldog Photo Embroidered Sweatshirt, Custom Embroidered Hoodie

1 total reviews

Regular price From CHF 34.00

Regular price ~~CHF 105.00~~ Sale price From CHF 34.00
Unit price per

Sale
Bulldog Photo Embroidered Sweatshirt, Custom Embroidered Hoodie

Sale

Bulldog Photo Embroidered Sweatshirt, Custom Embroidered Hoodie

Regular price From CHF 34.00

Regular price ~~CHF 105.00~~ Sale price From CHF 34.00
Unit price per

Sale
Christmas Embroider Series Class 05- T-shirts, sweatshirts, hoodies

Sale

Christmas Embroider Series Class 05- T-shirts, sweatshirts, hoodies

Regular price From CHF 29.00

Regular price ~~CHF 65.00~~ Sale price From CHF 29.00
Unit price per

Sale
Couple Outfit Embroidery Collection - Valentine's Day Gift - Embroidered Sweatshirt, hoodie

Sale

Couple Outfit Embroidery Collection - Valentine's Day Gift - Embroidered Sweatshirt, hoodie

Regular price From CHF 41.00

Regular price ~~CHF 81.00~~ Sale price From CHF 41.00
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Sale
Couple's Line Embroidery Hoodie

Couple's Line Embroidery Hoodie

Regular price From CHF 24.00

Regular price ~~CHF 24.00~~ Sale price From CHF 24.00
Unit price per
Cozy Print T-Shirt/Sweatshirt/Hoodie | Custom Sleeve and Chest Artwork | Fashion Forward, Choose Your Style

Sale

Cozy Print T-Shirt/Sweatshirt/Hoodie | Custom Sleeve and Chest Artwork | Fashion Forward, Choose Your Style

Regular price From CHF 24.00

Regular price ~~CHF 105.00~~ Sale price From CHF 24.00
Unit price per

Sale
Cross-border hot microfiber quick drying beach towel double-sided velvet sports towel beach swimming absorbent print Floral bath towel

Cross-border hot microfiber quick drying beach towel double-sided velvet sports towel beach swimming absorbent print Floral bath towel

Regular price CHF 18.00

Regular price Sale price CHF 18.00
Unit price per
Custom - Made Embroidery Sweatshirt: Left Pocket Embellishment, Ideal Personalized Gift

Sale

Custom - Made Embroidery Sweatshirt: Left Pocket Embellishment, Ideal Personalized Gift

Regular price CHF 27.00

Regular price ~~CHF 37.00~~ Sale price CHF 27.00
Unit price per

Sale

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