MysticHot is an online personalized gift store specializing in custom-embroidered apparel and accessories. We create meaningful, made-to-order gifts for all occasions.

What websites are officially operated by MysticHot?

Our only official website is https://mystichot.com. We do not operate or authorize any other domain or online store.

How do I contact customer service?

You can contact us at support@mystichot.com. Our customer service typically replies within 12–24 hours.

Do you offer express shipping for international orders?

Yes, we offer expedited international shipping. However, the express service only covers delivery to the international dispatch center. After that, the shipping time depends on your country's postal and customs process.

Are MysticHot’s embroidery designs machine-generated or hand-designed?

Every embroidery design is hand-drawn and manually digitized by our professional artists. We never use automated conversion tools.

What is special about your embroidery technique?

We use high-density satin stitching with 20,000–30,000 stitches per portrait. Combined with premium Madeira polyester thread, the embroidery resists fading and deformation even after repeated washing.

Can I preview the embroidery before production?

Yes, we provide a digital embroidery proof (digitized preview) upon request.

Can I return a custom-made item?

Custom items cannot be returned due to change of mind. However, our Craftsmanship Guarantee covers manufacturing or embroidery defects — we will remake or refund your order.

Do you offer discounts for bulk orders?

Yes, we offer discounts for large or corporate orders. Please contact us via chat or email for assistance.

Can I change the shipping address after placing an order?

If the order has not yet been shipped, we will do our best to update your address. Please contact us immediately.

Can I cancel or modify my order?

For non-custom items, cancellation is allowed before shipment. For custom items, contact us within two hours to modify or cancel your order.

What kind of photos are best for custom embroidery?

Please upload a well-lit, eye-level close-up photo. Avoid using filters or blurry cropped images. For pets with black or dark fur, ensure the photo has sufficient light to show facial features so our designers can capture details.

Will the back of the embroidered pattern irritate my skin?

No. We used a skin-friendly tear-away stabilizer and protective layer on the back of the embroidery to ensure it remains soft and comfortable against the skin and will not irritate sensitive skin.

How do I clean and care for my custom-embroidered clothes?

We recommend turning the garment inside out and machine washing it in cold water on a gentle cycle. Do not iron the embroidered area directly. Air drying will maximize the lifespan of the embroidery.

Do your items shrink or fade after washing?

With proper care, our embroidered items maintain their quality.

Apparel

Mystichot Custom Embroidered Sweatshirt Portrait Music Player Couple Family Gift | 2025 New Arrivals

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Mystichot Custom Embroidered Sweatshirt Portrait Music Player Couple Family Gift | 2025 New Arrivals

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Personalised Embroidered Sweatshirts | Custom Line Drawing Hoodie | Unique Artistic Gift

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Personalised Embroidered Sweatshirts | Custom Line Drawing Hoodie | Unique Artistic Gift

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Mystichot Custom Embroidered Pet Sweatshirt

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Mystichot Custom Embroidered Pet Sweatshirt

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Mystichot Custom Embroidered Line Drawing T-shirt

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Mystichot Custom Embroidered Line Drawing T-shirt

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Custom Mama Sweatshirt with Children Name on Sleeve

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Custom Mama Sweatshirt with Children Name on Sleeve

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Custom Embroidered Hoodie with Text On Sleeve

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Custom Embroidered Hoodie with Text On Sleeve

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Customized Car Embroidered Hoodies, Car Enthusiast Gifts

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Customized Car Embroidered Hoodies, Car Enthusiast Gifts

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Custom Photo Roman date Embroidered Apparel

Custom Photo Roman date Embroidered Apparel

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Custom Pet From Your Photo Embroidered Sweatshirt,Hoodie

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Custom Pet From Your Photo Embroidered Sweatshirt,Hoodie

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Custom embroidered couples sweatshirts: upload photos and personalize text, choose from15 colors to create a unique, one-of-a-kind gift

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Custom embroidered couples sweatshirts: upload photos and personalize text, choose from15 colors to create a unique, one-of-a-kind gift

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Father and Son Embroidered Sweatshirt, Hoodie, Personalized Father’s Day Gifts, Unique Gifts for Dad

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Father and Son Embroidered Sweatshirt, Hoodie, Personalized Father’s Day Gifts, Unique Gifts for Dad

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Custom Hoodie Portrait Music Player Couple Family Gift

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Custom Hoodie Portrait Music Player Couple Family Gift

16 total reviews

Regular price From CHF 21.00

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Custom embroidered couples sweatshirts: upload photos and personalize text, choose from15 colors to create a unique, one-of-a-kind gift new

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Custom embroidered couples sweatshirts: upload photos and personalize text, choose from15 colors to create a unique, one-of-a-kind gift new

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Mystichot Custom Embroidered Mama Sweatshirt

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Mystichot Custom Embroidered Mama Sweatshirt

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Bulldog Photo Embroidered Sweatshirt, Custom Embroidered Hoodie

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Bulldog Photo Embroidered Sweatshirt, Custom Embroidered Hoodie

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Personalized embroider Family Photo Hoodie Sweatshirt T-Shirt

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Personalized embroider Family Photo Hoodie Sweatshirt T-Shirt

Regular price From CHF 30.00

Regular price ~~CHF 56.00~~ Sale price From CHF 30.00
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Mystichot Custom Embroidered Sweatshirt Portrait Music Player Couple Family Gift

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Mystichot Custom Embroidered Sweatshirt Portrait Music Player Couple Family Gift

94 total reviews

Regular price From CHF 21.00

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Mystichot Custom Embroidered Message Sweatshirt,Hoodie

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Mystichot Custom Embroidered Message Sweatshirt,Hoodie

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Custom Personalised Heart Print T-shirt, with Children's Names

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Custom Personalised Heart Print T-shirt, with Children's Names

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Washed hoodie Portrait embroider music player Couple family gift

Washed hoodie Portrait embroider music player Couple family gift

Regular price CHF 46.00

Regular price Sale price CHF 46.00
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