MysticHot is an online personalized gift store specializing in custom-embroidered apparel and accessories. We create meaningful, made-to-order gifts for all occasions.

What websites are officially operated by MysticHot?

Our only official website is https://mystichot.com. We do not operate or authorize any other domain or online store.

How do I contact customer service?

You can contact us at support@mystichot.com. Our customer service typically replies within 12–24 hours.

Do you offer express shipping for international orders?

Yes, we offer expedited international shipping. However, the express service only covers delivery to the international dispatch center. After that, the shipping time depends on your country's postal and customs process.

Are MysticHot’s embroidery designs machine-generated or hand-designed?

Every embroidery design is hand-drawn and manually digitized by our professional artists. We never use automated conversion tools.

What is special about your embroidery technique?

We use high-density satin stitching with 20,000–30,000 stitches per portrait. Combined with premium Madeira polyester thread, the embroidery resists fading and deformation even after repeated washing.

Can I preview the embroidery before production?

Yes, we provide a digital embroidery proof (digitized preview) upon request.

Can I return a custom-made item?

Custom items cannot be returned due to change of mind. However, our Craftsmanship Guarantee covers manufacturing or embroidery defects — we will remake or refund your order.

Do you offer discounts for bulk orders?

Yes, we offer discounts for large or corporate orders. Please contact us via chat or email for assistance.

Can I change the shipping address after placing an order?

If the order has not yet been shipped, we will do our best to update your address. Please contact us immediately.

Can I cancel or modify my order?

For non-custom items, cancellation is allowed before shipment. For custom items, contact us within two hours to modify or cancel your order.

What kind of photos are best for custom embroidery?

Please upload a well-lit, eye-level close-up photo. Avoid using filters or blurry cropped images. For pets with black or dark fur, ensure the photo has sufficient light to show facial features so our designers can capture details.

Will the back of the embroidered pattern irritate my skin?

No. We used a skin-friendly tear-away stabilizer and protective layer on the back of the embroidery to ensure it remains soft and comfortable against the skin and will not irritate sensitive skin.

How do I clean and care for my custom-embroidered clothes?

We recommend turning the garment inside out and machine washing it in cold water on a gentle cycle. Do not iron the embroidered area directly. Air drying will maximize the lifespan of the embroidery.

Do your items shrink or fade after washing?

With proper care, our embroidered items maintain their quality.

Apparel

Nature Lovers Rejoice: Bryce Canyon Comfort Colors Tee

In offerta

Nature Lovers Rejoice: Bryce Canyon Comfort Colors Tee

Prezzo di listino CHF 26.00

Prezzo di listino ~~CHF 37.00~~ Prezzo scontato CHF 26.00
Prezzo unitario per

In offerta
Personalised Matching Pyjamas for Couples in Tartan

In offerta

Personalised Matching Pyjamas for Couples in Tartan

Prezzo di listino CHF 55.00

Prezzo di listino ~~CHF 65.00~~ Prezzo scontato CHF 55.00
Prezzo unitario per

In offerta
Custom Messi Embroidered T - shirts & Sweatshirts: Multiple Colors & Sizes

Custom Messi Embroidered T - shirts & Sweatshirts: Multiple Colors & Sizes

Prezzo di listino Da CHF 29.00

Prezzo di listino ~~CHF 29.00~~ Prezzo scontato Da CHF 29.00
Prezzo unitario per
Eco - themed Custom Embroidered Sweatshirt: Style Meets Sustainability

In offerta

Eco - themed Custom Embroidered Sweatshirt: Style Meets Sustainability

Prezzo di listino Da CHF 24.00

Prezzo di listino ~~CHF 29.00~~ Prezzo scontato Da CHF 24.00
Prezzo unitario per

In offerta
Customised Ne Zha embroidery, replicating the mythological style and expressing individuality.

In offerta

Customised Ne Zha embroidery, replicating the mythological style and expressing individuality.

Prezzo di listino Da CHF 25.00

Prezzo di listino ~~CHF 49.00~~ Prezzo scontato Da CHF 25.00
Prezzo unitario per

In offerta
I love her. She's my life-Printed T-shirt

In offerta

I love her. She's my life-Printed T-shirt

Prezzo di listino CHF 20.00

Prezzo di listino ~~CHF 49.00~~ Prezzo scontato CHF 20.00
Prezzo unitario per

In offerta
YOU CAN'T SCARE ME i have a crazy SISTER-Printed T-shirt

In offerta

YOU CAN'T SCARE ME i have a crazy SISTER-Printed T-shirt

Prezzo di listino CHF 20.00

Prezzo di listino ~~CHF 49.00~~ Prezzo scontato CHF 20.00
Prezzo unitario per

In offerta
IM GOINGOUTSIDE SO, IFANYONE ASKSI OUTSTANDING-Printed T-shirt

In offerta

IM GOINGOUTSIDE SO, IFANYONE ASKSI OUTSTANDING-Printed T-shirt

Prezzo di listino CHF 20.00

Prezzo di listino ~~CHF 49.00~~ Prezzo scontato CHF 20.00
Prezzo unitario per

In offerta
NORSE GODDESS-FREYA- Printed T-shirt

In offerta

NORSE GODDESS-FREYA- Printed T-shirt

Prezzo di listino CHF 20.00

Prezzo di listino ~~CHF 30.00~~ Prezzo scontato CHF 20.00
Prezzo unitario per

In offerta
DALLAS- Printed T-shirt

In offerta

DALLAS- Printed T-shirt

Prezzo di listino CHF 20.00

Prezzo di listino ~~CHF 30.00~~ Prezzo scontato CHF 20.00
Prezzo unitario per

In offerta
BANANA SLUGS print T-shirt

In offerta

BANANA SLUGS print T-shirt

Prezzo di listino CHF 20.00

Prezzo di listino ~~CHF 33.00~~ Prezzo scontato CHF 20.00
Prezzo unitario per

In offerta
Custom Embroidered Applique Glitter Mama Sweatshirt - Gift for Mom

Custom Embroidered Applique Glitter Mama Sweatshirt - Gift for Mom

Prezzo di listino Da CHF 23.00

Prezzo di listino Prezzo scontato Da CHF 23.00
Prezzo unitario per
Custom Embroidered Grandma Valentine Day Sweatshirt, Gift for Grandma, Nana Hoodie, New Grandma Gift

Custom Embroidered Grandma Valentine Day Sweatshirt, Gift for Grandma, Nana Hoodie, New Grandma Gift

Prezzo di listino Da CHF 22.00

Prezzo di listino Prezzo scontato Da CHF 22.00
Prezzo unitario per
Custom Embroidered Sweatshirt - Cartoon Fruit series embroidered hoodie sweatshirt

In offerta

Custom Embroidered Sweatshirt - Cartoon Fruit series embroidered hoodie sweatshirt

Prezzo di listino Da CHF 24.00

Prezzo di listino ~~CHF 49.00~~ Prezzo scontato Da CHF 24.00
Prezzo unitario per

In offerta
Custom Embroidered Grandma Sweatshirt with Grandkids Names on Sleeve, Personalized Minimalist Gift Grandma Sweatshirt

In offerta

Custom Embroidered Grandma Sweatshirt with Grandkids Names on Sleeve, Personalized Minimalist Gift Grandma Sweatshirt

Prezzo di listino Da CHF 22.00

Prezzo di listino ~~CHF 56.00~~ Prezzo scontato Da CHF 22.00
Prezzo unitario per

In offerta
Custom Embroidered Mimi Grandma Gigi or Any Text on Neckline Sweatshirt, Names on Sleeve, Personalized Gift for Mom Momma Nana Sweater

In offerta

Custom Embroidered Mimi Grandma Gigi or Any Text on Neckline Sweatshirt, Names on Sleeve, Personalized Gift for Mom Momma Nana Sweater

Prezzo di listino Da CHF 22.00

Prezzo di listino ~~CHF 56.00~~ Prezzo scontato Da CHF 22.00
Prezzo unitario per

In offerta
Summer new American vintage do old wash black 100% cotton short sleeve hot diamond loose personality street T-shirt tide

In offerta

Summer new American vintage do old wash black 100% cotton short sleeve hot diamond loose personality street T-shirt tide

Prezzo di listino CHF 19.00

Prezzo di listino ~~CHF 57.00~~ Prezzo scontato CHF 19.00
Prezzo unitario per

In offerta
Bow Embroidery T-shirt/Sweatshirt/Hoodie with Customizable Cuff Patterns and Chest Positions

In offerta

Bow Embroidery T-shirt/Sweatshirt/Hoodie with Customizable Cuff Patterns and Chest Positions

Prezzo di listino Da CHF 24.00

Prezzo di listino ~~CHF 105.00~~ Prezzo scontato Da CHF 24.00
Prezzo unitario per

In offerta
Floral Embroidery T-shirt/Sweatshirt/Hoodie with Customizable Pattern on Cuffs and Customizable Position on Chest

In offerta

Floral Embroidery T-shirt/Sweatshirt/Hoodie with Customizable Pattern on Cuffs and Customizable Position on Chest

Prezzo di listino Da CHF 24.00

Prezzo di listino ~~CHF 105.00~~ Prezzo scontato Da CHF 24.00
Prezzo unitario per

In offerta
Custom Embroidered One Love Cat Mama Sweatshirt

In offerta

Custom Embroidered One Love Cat Mama Sweatshirt

Prezzo di listino Da CHF 32.00

Prezzo di listino ~~CHF 73.00~~ Prezzo scontato Da CHF 32.00
Prezzo unitario per

In offerta

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Collezione: Apparel

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