MysticHot is an online personalized gift store specializing in custom-embroidered apparel and accessories. We create meaningful, made-to-order gifts for all occasions.

What websites are officially operated by MysticHot?

Our only official website is https://mystichot.com. We do not operate or authorize any other domain or online store.

How do I contact customer service?

You can contact us at support@mystichot.com. Our customer service typically replies within 12–24 hours.

Do you offer express shipping for international orders?

Yes, we offer expedited international shipping. However, the express service only covers delivery to the international dispatch center. After that, the shipping time depends on your country's postal and customs process.

Are MysticHot’s embroidery designs machine-generated or hand-designed?

Every embroidery design is hand-drawn and manually digitized by our professional artists. We never use automated conversion tools.

What is special about your embroidery technique?

We use high-density satin stitching with 20,000–30,000 stitches per portrait. Combined with premium Madeira polyester thread, the embroidery resists fading and deformation even after repeated washing.

Can I preview the embroidery before production?

Yes, we provide a digital embroidery proof (digitized preview) upon request.

Can I return a custom-made item?

Custom items cannot be returned due to change of mind. However, our Craftsmanship Guarantee covers manufacturing or embroidery defects — we will remake or refund your order.

Do you offer discounts for bulk orders?

Yes, we offer discounts for large or corporate orders. Please contact us via chat or email for assistance.

Can I change the shipping address after placing an order?

If the order has not yet been shipped, we will do our best to update your address. Please contact us immediately.

Can I cancel or modify my order?

For non-custom items, cancellation is allowed before shipment. For custom items, contact us within two hours to modify or cancel your order.

What kind of photos are best for custom embroidery?

Please upload a well-lit, eye-level close-up photo. Avoid using filters or blurry cropped images. For pets with black or dark fur, ensure the photo has sufficient light to show facial features so our designers can capture details.

Will the back of the embroidered pattern irritate my skin?

No. We used a skin-friendly tear-away stabilizer and protective layer on the back of the embroidery to ensure it remains soft and comfortable against the skin and will not irritate sensitive skin.

How do I clean and care for my custom-embroidered clothes?

We recommend turning the garment inside out and machine washing it in cold water on a gentle cycle. Do not iron the embroidered area directly. Air drying will maximize the lifespan of the embroidery.

Do your items shrink or fade after washing?

With proper care, our embroidered items maintain their quality.

Personalizza i regali per la festa del papà

Custom - Made Embroidery Sweatshirt: Left Pocket Embellishment, Ideal Personalized Gift

In offerta

Custom - Made Embroidery Sweatshirt: Left Pocket Embellishment, Ideal Personalized Gift

Prezzo di listino CHF 27.00

Prezzo di listino ~~CHF 37.00~~ Prezzo scontato CHF 27.00
Prezzo unitario per

In offerta
Personalised Family Birth Flower Frame: A Thoughtful Gift for Mum and Grandma on Special Occasions

In offerta

Personalised Family Birth Flower Frame: A Thoughtful Gift for Mum and Grandma on Special Occasions

Prezzo di listino CHF 82.00

Prezzo di listino ~~CHF 98.00~~ Prezzo scontato CHF 82.00
Prezzo unitario per

In offerta
Express Your Unwavering Love for Your Pets with Our Exclusive Embroidery Shirts

In offerta

Express Your Unwavering Love for Your Pets with Our Exclusive Embroidery Shirts

Prezzo di listino Da CHF 29.00

Prezzo di listino ~~CHF 37.00~~ Prezzo scontato Da CHF 29.00
Prezzo unitario per

In offerta

Articolo aggiunto al carrello

Collezione: Personalizza i regali per la festa del papà

Custom - Made Embroidery Sweatshirt: Left Pocket Embellishment, Ideal Personalized Gift

Custom - Made Embroidery Sweatshirt: Left Pocket Embellishment, Ideal Personalized Gift

Personalised Family Birth Flower Frame: A Thoughtful Gift for Mum and Grandma on Special Occasions

Personalised Family Birth Flower Frame: A Thoughtful Gift for Mum and Grandma on Special Occasions

Express Your Unwavering Love for Your Pets with Our Exclusive Embroidery Shirts

Express Your Unwavering Love for Your Pets with Our Exclusive Embroidery Shirts

Paese/Area geografica

Lingua

Paese/Area geografica

Lingua

Collezione: Personalizza i regali per la festa del papà

Filtra e ordina

Filtra

Custom - Made Embroidery Sweatshirt: Left Pocket Embellishment, Ideal Personalized Gift

Custom - Made Embroidery Sweatshirt: Left Pocket Embellishment, Ideal Personalized Gift

Personalised Family Birth Flower Frame: A Thoughtful Gift for Mum and Grandma on Special Occasions

Personalised Family Birth Flower Frame: A Thoughtful Gift for Mum and Grandma on Special Occasions

Express Your Unwavering Love for Your Pets with Our Exclusive Embroidery Shirts

Express Your Unwavering Love for Your Pets with Our Exclusive Embroidery Shirts

You Have Some Special Treats!