MysticHot is an online personalized gift store specializing in custom-embroidered apparel and accessories. We create meaningful, made-to-order gifts for all occasions.

What websites are officially operated by MysticHot?

Our only official website is https://mystichot.com. We do not operate or authorize any other domain or online store.

How do I contact customer service?

You can contact us at support@mystichot.com. Our customer service typically replies within 12–24 hours.

Do you offer express shipping for international orders?

Yes, we offer expedited international shipping. However, the express service only covers delivery to the international dispatch center. After that, the shipping time depends on your country's postal and customs process.

Are MysticHot’s embroidery designs machine-generated or hand-designed?

Every embroidery design is hand-drawn and manually digitized by our professional artists. We never use automated conversion tools.

What is special about your embroidery technique?

We use high-density satin stitching with 20,000–30,000 stitches per portrait. Combined with premium Madeira polyester thread, the embroidery resists fading and deformation even after repeated washing.

Can I preview the embroidery before production?

Yes, we provide a digital embroidery proof (digitized preview) upon request.

Can I return a custom-made item?

Custom items cannot be returned due to change of mind. However, our Craftsmanship Guarantee covers manufacturing or embroidery defects — we will remake or refund your order.

Do you offer discounts for bulk orders?

Yes, we offer discounts for large or corporate orders. Please contact us via chat or email for assistance.

Can I change the shipping address after placing an order?

If the order has not yet been shipped, we will do our best to update your address. Please contact us immediately.

Can I cancel or modify my order?

For non-custom items, cancellation is allowed before shipment. For custom items, contact us within two hours to modify or cancel your order.

What kind of photos are best for custom embroidery?

Please upload a well-lit, eye-level close-up photo. Avoid using filters or blurry cropped images. For pets with black or dark fur, ensure the photo has sufficient light to show facial features so our designers can capture details.

Will the back of the embroidered pattern irritate my skin?

No. We used a skin-friendly tear-away stabilizer and protective layer on the back of the embroidery to ensure it remains soft and comfortable against the skin and will not irritate sensitive skin.

How do I clean and care for my custom-embroidered clothes?

We recommend turning the garment inside out and machine washing it in cold water on a gentle cycle. Do not iron the embroidered area directly. Air drying will maximize the lifespan of the embroidery.

Do your items shrink or fade after washing?

With proper care, our embroidered items maintain their quality.

Bespoke

Halloween Special Custom: Embroidered Couple Photo Hoodie with Roman Numeral Date Commemorative Gift

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Halloween Special Custom: Embroidered Couple Photo Hoodie with Roman Numeral Date Commemorative Gift

Regular price From CHF 29.00

Regular price ~~CHF 93.00~~ Sale price From CHF 29.00
Unit price per

Sale
Custom embroidery personalized pet custom men and women retro street couple sportswear

Sale

Custom embroidery personalized pet custom men and women retro street couple sportswear

Regular price CHF 46.00

Regular price ~~CHF 95.00~~ Sale price CHF 46.00
Unit price per

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Wash T-shirt personalized embroidery - player, color embroidery, contour embroidery

Sale

Wash T-shirt personalized embroidery - player, color embroidery, contour embroidery

Regular price CHF 25.00

Regular price ~~CHF 67.00~~ Sale price CHF 25.00
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Guardian Love - Couple photos embroidered custom sweatshirt hoodie

Sale

Guardian Love - Couple photos embroidered custom sweatshirt hoodie

Regular price From CHF 27.00

Regular price ~~CHF 57.00~~ Sale price From CHF 27.00
Unit price per

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Love Custom personalized custom contour Embroidery

Love Custom personalized custom contour Embroidery

Regular price From CHF 29.00

Regular price Sale price From CHF 29.00
Unit price per
Mystichot custom pet embroidery for old T-shirt

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Mystichot custom pet embroidery for old T-shirt

Regular price CHF 39.00

Regular price ~~CHF 78.00~~ Sale price CHF 39.00
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Music Player Elements Combined with Couple Photos | Unique Design Embroidered Hoodie for Couples | Fall Edition, Perfect Couples Gift

Sale

Music Player Elements Combined with Couple Photos | Unique Design Embroidered Hoodie for Couples | Fall Edition, Perfect Couples Gift

Regular price From CHF 29.00

Regular price ~~CHF 105.00~~ Sale price From CHF 29.00
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Mystichot Custom Embroidered Sweatshirt Portrait Music Player Couple Family Gift

Sale

Mystichot Custom Embroidered Sweatshirt Portrait Music Player Couple Family Gift

Regular price From CHF 21.00

Regular price ~~CHF 65.00~~ Sale price From CHF 21.00
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New Arrivals Heavy Embroidery 1.6 Million Stitches - Luminous Colorful Dog 100% Long-Staple Cotton 280g Soft Versatile T-Shirt

Sale

New Arrivals Heavy Embroidery 1.6 Million Stitches - Luminous Colorful Dog 100% Long-Staple Cotton 280g Soft Versatile T-Shirt

Regular price CHF 47.00

Regular price ~~CHF 51.00~~ Sale price CHF 47.00
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New Arrivals Summer UV-Chromic Butterfly Print Heavyweight Cotton Loose Crew Neck Couple Tee

Sale

New Arrivals Summer UV-Chromic Butterfly Print Heavyweight Cotton Loose Crew Neck Couple Tee

Regular price CHF 35.00

Regular price ~~CHF 43.00~~ Sale price CHF 35.00
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New Arrivals Summer Thermochromic Effect Phoenix Rebirth Print Pure Cotton Loose Crew Neck Couple Tee

Sale

New Arrivals Summer Thermochromic Effect Phoenix Rebirth Print Pure Cotton Loose Crew Neck Couple Tee

Regular price CHF 35.00

Regular price ~~CHF 43.00~~ Sale price CHF 35.00
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Sale
New Arrivals Heavyweight Cotton T-shirt Auspicious Cloud Embroidery Symbolizing Good Luck and Happiness

Sale

New Arrivals Heavyweight Cotton T-shirt Auspicious Cloud Embroidery Symbolizing Good Luck and Happiness

Regular price CHF 38.00

Regular price ~~CHF 41.00~~ Sale price CHF 38.00
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New Arrival: Stylish Kids Denim Jacket with Personalized Embroidery Design

New Arrival: Stylish Kids Denim Jacket with Personalized Embroidery Design

Regular price CHF 39.00

Regular price Sale price CHF 39.00
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New Arrivals 3D Floral Beginner Embroidery Kit with Wooden Frame

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New Arrivals 3D Floral Beginner Embroidery Kit with Wooden Frame

Regular price CHF 25.00

Regular price ~~CHF 29.00~~ Sale price CHF 25.00
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New Arrivals DIY Stitch Sampler Embroidery Kit Great Gift for Craft Lovers

Sale

New Arrivals DIY Stitch Sampler Embroidery Kit Great Gift for Craft Lovers

Regular price CHF 25.00

Regular price ~~CHF 31.00~~ Sale price CHF 25.00
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New Arrivals A Year of Doodles Pre-printed Embroidery Fabric Kit

New Arrivals A Year of Doodles Pre-printed Embroidery Fabric Kit

Regular price From CHF 25.00

Regular price Sale price From CHF 25.00
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Personalised Matching Pyjamas for Couples in Tartan

Sale

Personalised Matching Pyjamas for Couples in Tartan

Regular price CHF 55.00

Regular price ~~CHF 65.00~~ Sale price CHF 55.00
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Custom - Made Embroidery Sweatshirt: Left Pocket Embellishment, Ideal Personalized Gift

Sale

Custom - Made Embroidery Sweatshirt: Left Pocket Embellishment, Ideal Personalized Gift

Regular price CHF 27.00

Regular price ~~CHF 37.00~~ Sale price CHF 27.00
Unit price per

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Unleash Your Style with Our Custom Pet Embroidery Crossbody Bag

Sale

Unleash Your Style with Our Custom Pet Embroidery Crossbody Bag

Regular price CHF 26.00

Regular price ~~CHF 37.00~~ Sale price CHF 26.00
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Add a Touch of Personalized Charm with Our Custom Pet Embroidery Pillowcases

Sale

Add a Touch of Personalized Charm with Our Custom Pet Embroidery Pillowcases

Regular price From CHF 22.00

Regular price ~~CHF 38.00~~ Sale price From CHF 22.00
Unit price per

Sale

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