MysticHot is an online personalized gift store specializing in custom-embroidered apparel and accessories. We create meaningful, made-to-order gifts for all occasions.

What websites are officially operated by MysticHot?

Our only official website is https://mystichot.com. We do not operate or authorize any other domain or online store.

How do I contact customer service?

You can contact us at support@mystichot.com. Our customer service typically replies within 12–24 hours.

Do you offer express shipping for international orders?

Yes, we offer expedited international shipping. However, the express service only covers delivery to the international dispatch center. After that, the shipping time depends on your country's postal and customs process.

Are MysticHot’s embroidery designs machine-generated or hand-designed?

Every embroidery design is hand-drawn and manually digitized by our professional artists. We never use automated conversion tools.

What is special about your embroidery technique?

We use high-density satin stitching with 20,000–30,000 stitches per portrait. Combined with premium Madeira polyester thread, the embroidery resists fading and deformation even after repeated washing.

Can I preview the embroidery before production?

Yes, we provide a digital embroidery proof (digitized preview) upon request.

Can I return a custom-made item?

Custom items cannot be returned due to change of mind. However, our Craftsmanship Guarantee covers manufacturing or embroidery defects — we will remake or refund your order.

Do you offer discounts for bulk orders?

Yes, we offer discounts for large or corporate orders. Please contact us via chat or email for assistance.

Can I change the shipping address after placing an order?

If the order has not yet been shipped, we will do our best to update your address. Please contact us immediately.

Can I cancel or modify my order?

For non-custom items, cancellation is allowed before shipment. For custom items, contact us within two hours to modify or cancel your order.

What kind of photos are best for custom embroidery?

Please upload a well-lit, eye-level close-up photo. Avoid using filters or blurry cropped images. For pets with black or dark fur, ensure the photo has sufficient light to show facial features so our designers can capture details.

Will the back of the embroidered pattern irritate my skin?

No. We used a skin-friendly tear-away stabilizer and protective layer on the back of the embroidery to ensure it remains soft and comfortable against the skin and will not irritate sensitive skin.

How do I clean and care for my custom-embroidered clothes?

We recommend turning the garment inside out and machine washing it in cold water on a gentle cycle. Do not iron the embroidered area directly. Air drying will maximize the lifespan of the embroidery.

Do your items shrink or fade after washing?

With proper care, our embroidered items maintain their quality.

Bespoke

Custom Embroidered Round Neck Sweatshirt featuring a Car and Dragon Design - A Stylish Gift for Couples this Autumn and Winter.

Sale

Custom Embroidered Round Neck Sweatshirt featuring a Car and Dragon Design - A Stylish Gift for Couples this Autumn and Winter.

Regular price From CHF 30.00

Regular price ~~CHF 93.00~~ Sale price From CHF 30.00
Unit price per

Sale
Embroidered Hoodie with Your Car, Featuring Dragon Embroidery - The Perfect Couple's Gift for Autumn and Winter!

Sale

Embroidered Hoodie with Your Car, Featuring Dragon Embroidery - The Perfect Couple's Gift for Autumn and Winter!

Regular price CHF 39.00

Regular price ~~CHF 97.00~~ Sale price CHF 39.00
Unit price per

Sale
Custom embroidery personalized Halloween BOO pet custom men and women retro street couple sportswear

Sale

Custom embroidery personalized Halloween BOO pet custom men and women retro street couple sportswear

Regular price From CHF 24.00

Regular price ~~CHF 95.00~~ Sale price From CHF 24.00
Unit price per

Sale
Special Edition Embroidered Couple Hoodie for Halloween - A Unique Holiday Gift"

Special Edition Embroidered Couple Hoodie for Halloween - A Unique Holiday Gift"

Regular price CHF 45.00

Regular price Sale price CHF 45.00
Unit price per
Pet image Custom Embroidery

Pet image Custom Embroidery

Regular price From CHF 24.00

Regular price Sale price From CHF 24.00
Unit price per
Love, couple name date Embroidery custom sweatshirt, hoodie anniversary gift

Love, couple name date Embroidery custom sweatshirt, hoodie anniversary gift

Regular price From CHF 21.00

Regular price Sale price From CHF 21.00
Unit price per
Cute cartoon version custom Embroidered T-shirt sweatshirt

Cute cartoon version custom Embroidered T-shirt sweatshirt

Regular price From CHF 25.00

Regular price Sale price From CHF 25.00
Unit price per
Custom date embroidery, Roman numerals couple initials

Custom date embroidery, Roman numerals couple initials

Regular price From CHF 24.00

Regular price Sale price From CHF 24.00
Unit price per
Personalized Photo and Text Insulated Mug Custom 30oz Travel Cup with Lid Gift for Couple Family Friends

Personalized Photo and Text Insulated Mug Custom 30oz Travel Cup with Lid Gift for Couple Family Friends

Regular price CHF 20.00

Regular price ~~CHF 0.00~~ Sale price CHF 20.00
Unit price per
Diy couple handprint picture frame Birthday gift Anniversary Valentine's Day picture frame

Sale

Diy couple handprint picture frame Birthday gift Anniversary Valentine's Day picture frame

Regular price From CHF 18.00

Regular price ~~CHF 33.00~~ Sale price From CHF 18.00
Unit price per

Sale
Custom Face Beach Shorts Couple Surfing Sport Gifts

Custom Face Beach Shorts Couple Surfing Sport Gifts

Regular price CHF 29.00

Regular price ~~CHF 0.00~~ Sale price CHF 29.00
Unit price per

Item added to your cart

Collection: Bespoke

Custom Embroidered Round Neck Sweatshirt featuring a Car and Dragon Design - A Stylish Gift for Couples this Autumn and Winter.

Custom Embroidered Round Neck Sweatshirt featuring a Car and Dragon Design - A Stylish Gift for Couples this Autumn and Winter.

Embroidered Hoodie with Your Car, Featuring Dragon Embroidery - The Perfect Couple's Gift for Autumn and Winter!

Embroidered Hoodie with Your Car, Featuring Dragon Embroidery - The Perfect Couple's Gift for Autumn and Winter!

Custom embroidery personalized Halloween BOO pet custom men and women retro street couple sportswear

Custom embroidery personalized Halloween BOO pet custom men and women retro street couple sportswear

Special Edition Embroidered Couple Hoodie for Halloween - A Unique Holiday Gift"

Special Edition Embroidered Couple Hoodie for Halloween - A Unique Holiday Gift"

Pet image Custom Embroidery

Pet image Custom Embroidery

Love, couple name date Embroidery custom sweatshirt, hoodie anniversary gift

Love, couple name date Embroidery custom sweatshirt, hoodie anniversary gift

Cute cartoon version custom Embroidered T-shirt sweatshirt

Cute cartoon version custom Embroidered T-shirt sweatshirt

Custom date embroidery, Roman numerals couple initials

Custom date embroidery, Roman numerals couple initials

Personalized Photo and Text Insulated Mug Custom 30oz Travel Cup with Lid Gift for Couple Family Friends

Personalized Photo and Text Insulated Mug Custom 30oz Travel Cup with Lid Gift for Couple Family Friends

Diy couple handprint picture frame Birthday gift Anniversary Valentine's Day picture frame

Diy couple handprint picture frame Birthday gift Anniversary Valentine's Day picture frame

Custom Face Beach Shorts Couple Surfing Sport Gifts

Custom Face Beach Shorts Couple Surfing Sport Gifts

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Collection: Bespoke

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