MysticHot is an online personalized gift store specializing in custom-embroidered apparel and accessories. We create meaningful, made-to-order gifts for all occasions.

What websites are officially operated by MysticHot?

Our only official website is https://mystichot.com. We do not operate or authorize any other domain or online store.

How do I contact customer service?

You can contact us at support@mystichot.com. Our customer service typically replies within 12–24 hours.

Do you offer express shipping for international orders?

Yes, we offer expedited international shipping. However, the express service only covers delivery to the international dispatch center. After that, the shipping time depends on your country's postal and customs process.

Are MysticHot’s embroidery designs machine-generated or hand-designed?

Every embroidery design is hand-drawn and manually digitized by our professional artists. We never use automated conversion tools.

What is special about your embroidery technique?

We use high-density satin stitching with 20,000–30,000 stitches per portrait. Combined with premium Madeira polyester thread, the embroidery resists fading and deformation even after repeated washing.

Can I preview the embroidery before production?

Yes, we provide a digital embroidery proof (digitized preview) upon request.

Can I return a custom-made item?

Custom items cannot be returned due to change of mind. However, our Craftsmanship Guarantee covers manufacturing or embroidery defects — we will remake or refund your order.

Do you offer discounts for bulk orders?

Yes, we offer discounts for large or corporate orders. Please contact us via chat or email for assistance.

Can I change the shipping address after placing an order?

If the order has not yet been shipped, we will do our best to update your address. Please contact us immediately.

Can I cancel or modify my order?

For non-custom items, cancellation is allowed before shipment. For custom items, contact us within two hours to modify or cancel your order.

What kind of photos are best for custom embroidery?

Please upload a well-lit, eye-level close-up photo. Avoid using filters or blurry cropped images. For pets with black or dark fur, ensure the photo has sufficient light to show facial features so our designers can capture details.

Will the back of the embroidered pattern irritate my skin?

No. We used a skin-friendly tear-away stabilizer and protective layer on the back of the embroidery to ensure it remains soft and comfortable against the skin and will not irritate sensitive skin.

How do I clean and care for my custom-embroidered clothes?

We recommend turning the garment inside out and machine washing it in cold water on a gentle cycle. Do not iron the embroidered area directly. Air drying will maximize the lifespan of the embroidery.

Do your items shrink or fade after washing?

With proper care, our embroidered items maintain their quality.

for-pet-lover

Custom Pet Portrait

Custom Pet Portrait

Regular price From CHF 41.00

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Embroidered Pet Christmas Hat Sweatshirt | Comfortable T-Shirt and Hoodie | Unique Personalized Design to Showcase You and Your Pet's Holiday Spirit new

Sale

Embroidered Pet Christmas Hat Sweatshirt | Comfortable T-Shirt and Hoodie | Unique Personalized Design to Showcase You and Your Pet's Holiday Spirit new

Regular price From CHF 24.00

Regular price ~~CHF 106.00~~ Sale price From CHF 24.00
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Pet Hoodie | Elegant Line Embroidery Pullover | Warm Pet Memorial Gift new

Pet Hoodie | Elegant Line Embroidery Pullover | Warm Pet Memorial Gift new

Regular price From CHF 24.00

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Custom Embroidered Hoodie | Fall Edition Heat Transfer Pet Photo Design | Unique Style for Pet Lovers in Europe & America

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Custom Embroidered Hoodie | Fall Edition Heat Transfer Pet Photo Design | Unique Style for Pet Lovers in Europe & America

Regular price From CHF 49.00

Regular price ~~CHF 106.00~~ Sale price From CHF 49.00
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Custom Embroidered Hoodies: Personalize DIY with Family or Pet Photos for the Perfect Gift!

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Custom Embroidered Hoodies: Personalize DIY with Family or Pet Photos for the Perfect Gift!

Regular price From CHF 29.00

Regular price ~~CHF 106.00~~ Sale price From CHF 29.00
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Embroidery of pets, Christmas tree embroidered sweatshirt, upload photos to match various Christmas trees, Christmas gifts.

Embroidery of pets, Christmas tree embroidered sweatshirt, upload photos to match various Christmas trees, Christmas gifts.

Regular price From CHF 24.00

Regular price Sale price From CHF 24.00
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Mystichot Custom Embroidered Christmas tree Pet Sweatshirt

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Mystichot Custom Embroidered Christmas tree Pet Sweatshirt

Regular price From CHF 29.00

Regular price ~~CHF 106.00~~ Sale price From CHF 29.00
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Halloween-Inspired Pet Embroidered Fashion Hoodie - Available in 6 Color Options, Perfectly Blending Festive Spirit with Personal Style!"

Sale

Halloween-Inspired Pet Embroidered Fashion Hoodie - Available in 6 Color Options, Perfectly Blending Festive Spirit with Personal Style!"

Regular price From CHF 24.00

Regular price ~~CHF 98.00~~ Sale price From CHF 24.00
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Custom embroidery personalized Halloween BOO pet custom men and women retro street couple sportswear

Sale

Custom embroidery personalized Halloween BOO pet custom men and women retro street couple sportswear

Regular price From CHF 24.00

Regular price ~~CHF 96.00~~ Sale price From CHF 24.00
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Mystichot Custom Embroidered Pet Portrait Fleece Casual Zip-Up Hoodie - Warm Winter Gift for Your Beloved Pet

Sale

Mystichot Custom Embroidered Pet Portrait Fleece Casual Zip-Up Hoodie - Warm Winter Gift for Your Beloved Pet

Regular price CHF 45.00

Regular price ~~CHF 113.00~~ Sale price CHF 45.00
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Mystichot Custom Embroidered Pet Portrait Fleece Casual Jacket - Warm Winter Gift

Sale

Mystichot Custom Embroidered Pet Portrait Fleece Casual Jacket - Warm Winter Gift

Regular price CHF 48.00

Regular price ~~CHF 119.00~~ Sale price CHF 48.00
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Pet image Custom Embroidery

Pet image Custom Embroidery

Regular price From CHF 24.00

Regular price Sale price From CHF 24.00
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Mystichot Embroidered pet photo frame

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Mystichot Embroidered pet photo frame

Regular price From CHF 33.00

Regular price ~~CHF 77.00~~ Sale price From CHF 33.00
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Custom Photo Keychain Wristlet Cute Dog Keychain Unique Gift for Pet Lover

Custom Photo Keychain Wristlet Cute Dog Keychain Unique Gift for Pet Lover

Regular price CHF 15.00

Regular price ~~CHF 0.00~~ Sale price CHF 15.00
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Customized Photo Printed T-shirt/Sweatshirt - Gift for Family Members, Pet Lovers

Customized Photo Printed T-shirt/Sweatshirt - Gift for Family Members, Pet Lovers

Regular price From CHF 22.00

Regular price ~~CHF 22.00~~ Sale price From CHF 22.00
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Two Pet Christmas Portraits

Two Pet Christmas Portraits

Regular price From CHF 49.00

Regular price Sale price From CHF 49.00
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Three Pet Christmas Portraits

Three Pet Christmas Portraits

Regular price From CHF 57.00

Regular price Sale price From CHF 57.00
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Four Pet Christmas Portraits

Four Pet Christmas Portraits

Regular price From CHF 41.00

Regular price Sale price From CHF 41.00
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Custom Two Pet Portrait

Custom Two Pet Portrait

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Regular price From CHF 41.00

Regular price Sale price From CHF 41.00
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Custom Three Pet Portrait

Custom Three Pet Portrait

Regular price From CHF 49.00

Regular price Sale price From CHF 49.00
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