MysticHot is an online personalized gift store specializing in custom-embroidered apparel and accessories. We create meaningful, made-to-order gifts for all occasions.

What websites are officially operated by MysticHot?

Our only official website is https://mystichot.com. We do not operate or authorize any other domain or online store.

How do I contact customer service?

You can contact us at support@mystichot.com. Our customer service typically replies within 12–24 hours.

Do you offer express shipping for international orders?

Yes, we offer expedited international shipping. However, the express service only covers delivery to the international dispatch center. After that, the shipping time depends on your country's postal and customs process.

Are MysticHot’s embroidery designs machine-generated or hand-designed?

Every embroidery design is hand-drawn and manually digitized by our professional artists. We never use automated conversion tools.

What is special about your embroidery technique?

We use high-density satin stitching with 20,000–30,000 stitches per portrait. Combined with premium Madeira polyester thread, the embroidery resists fading and deformation even after repeated washing.

Can I preview the embroidery before production?

Yes, we provide a digital embroidery proof (digitized preview) upon request.

Can I return a custom-made item?

Custom items cannot be returned due to change of mind. However, our Craftsmanship Guarantee covers manufacturing or embroidery defects — we will remake or refund your order.

Do you offer discounts for bulk orders?

Yes, we offer discounts for large or corporate orders. Please contact us via chat or email for assistance.

Can I change the shipping address after placing an order?

If the order has not yet been shipped, we will do our best to update your address. Please contact us immediately.

Can I cancel or modify my order?

For non-custom items, cancellation is allowed before shipment. For custom items, contact us within two hours to modify or cancel your order.

What kind of photos are best for custom embroidery?

Please upload a well-lit, eye-level close-up photo. Avoid using filters or blurry cropped images. For pets with black or dark fur, ensure the photo has sufficient light to show facial features so our designers can capture details.

Will the back of the embroidered pattern irritate my skin?

No. We used a skin-friendly tear-away stabilizer and protective layer on the back of the embroidery to ensure it remains soft and comfortable against the skin and will not irritate sensitive skin.

How do I clean and care for my custom-embroidered clothes?

We recommend turning the garment inside out and machine washing it in cold water on a gentle cycle. Do not iron the embroidered area directly. Air drying will maximize the lifespan of the embroidery.

Do your items shrink or fade after washing?

With proper care, our embroidered items maintain their quality.

for-pet-lover

Custom Pet Shirt - Pet Photo + Name

Sale

Custom Pet Shirt - Pet Photo + Name

Regular price From CHF 25.00

Regular price ~~CHF 33.00~~ Sale price From CHF 25.00
Unit price per

Sale
Custom Pet Shirt - Corner Pet Photo + Name

Sale

Custom Pet Shirt - Corner Pet Photo + Name

Regular price From CHF 25.00

Regular price ~~CHF 33.00~~ Sale price From CHF 25.00
Unit price per

Sale
Express Your Unwavering Love for Your Pets with Our Exclusive Embroidery Shirts

Sale

Express Your Unwavering Love for Your Pets with Our Exclusive Embroidery Shirts

Regular price From CHF 29.00

Regular price ~~CHF 37.00~~ Sale price From CHF 29.00
Unit price per

Sale
Add a Touch of Personalized Charm with Our Custom Pet Embroidery Pillowcases

Sale

Add a Touch of Personalized Charm with Our Custom Pet Embroidery Pillowcases

Regular price From CHF 22.00

Regular price ~~CHF 38.00~~ Sale price From CHF 22.00
Unit price per

Sale
Unleash Your Style with Our Custom Pet Embroidery Crossbody Bag

Sale

Unleash Your Style with Our Custom Pet Embroidery Crossbody Bag

Regular price CHF 26.00

Regular price ~~CHF 37.00~~ Sale price CHF 26.00
Unit price per

Sale
New Arrivals Cooling Ice Silk Dog Jumpsuit UPF50+ outdoors jacket for pets

Sale

New Arrivals Cooling Ice Silk Dog Jumpsuit UPF50+ outdoors jacket for pets

Regular price CHF 33.00

Regular price ~~CHF 49.00~~ Sale price CHF 33.00
Unit price per

Sale
New Arrivals | Custom Embroidered Pet Short - Sleeve Shirt, Personalized Dog Design Tee for Men & Women

Sale

New Arrivals | Custom Embroidered Pet Short - Sleeve Shirt, Personalized Dog Design Tee for Men & Women

Regular price CHF 34.00

Regular price ~~CHF 42.00~~ Sale price CHF 34.00
Unit price per

Sale

Item added to your cart

Collection: for-pet-lover

Custom Pet Shirt - Pet Photo + Name

Custom Pet Shirt - Pet Photo + Name

Custom Pet Shirt - Corner Pet Photo + Name

Custom Pet Shirt - Corner Pet Photo + Name

Express Your Unwavering Love for Your Pets with Our Exclusive Embroidery Shirts

Express Your Unwavering Love for Your Pets with Our Exclusive Embroidery Shirts

Add a Touch of Personalized Charm with Our Custom Pet Embroidery Pillowcases

Add a Touch of Personalized Charm with Our Custom Pet Embroidery Pillowcases

Unleash Your Style with Our Custom Pet Embroidery Crossbody Bag

Unleash Your Style with Our Custom Pet Embroidery Crossbody Bag

New Arrivals Cooling Ice Silk Dog Jumpsuit UPF50+ outdoors jacket for pets

New Arrivals Cooling Ice Silk Dog Jumpsuit UPF50+ outdoors jacket for pets

New Arrivals | Custom Embroidered Pet Short - Sleeve Shirt, Personalized Dog Design Tee for Men & Women

New Arrivals | Custom Embroidered Pet Short - Sleeve Shirt, Personalized Dog Design Tee for Men & Women

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