MysticHot is an online personalized gift store specializing in custom-embroidered apparel and accessories. We create meaningful, made-to-order gifts for all occasions.

What websites are officially operated by MysticHot?

Our only official website is https://mystichot.com. We do not operate or authorize any other domain or online store.

How do I contact customer service?

You can contact us at support@mystichot.com. Our customer service typically replies within 12–24 hours.

Do you offer express shipping for international orders?

Yes, we offer expedited international shipping. However, the express service only covers delivery to the international dispatch center. After that, the shipping time depends on your country's postal and customs process.

Are MysticHot’s embroidery designs machine-generated or hand-designed?

Every embroidery design is hand-drawn and manually digitized by our professional artists. We never use automated conversion tools.

What is special about your embroidery technique?

We use high-density satin stitching with 20,000–30,000 stitches per portrait. Combined with premium Madeira polyester thread, the embroidery resists fading and deformation even after repeated washing.

Can I preview the embroidery before production?

Yes, we provide a digital embroidery proof (digitized preview) upon request.

Can I return a custom-made item?

Custom items cannot be returned due to change of mind. However, our Craftsmanship Guarantee covers manufacturing or embroidery defects — we will remake or refund your order.

Do you offer discounts for bulk orders?

Yes, we offer discounts for large or corporate orders. Please contact us via chat or email for assistance.

Can I change the shipping address after placing an order?

If the order has not yet been shipped, we will do our best to update your address. Please contact us immediately.

Can I cancel or modify my order?

For non-custom items, cancellation is allowed before shipment. For custom items, contact us within two hours to modify or cancel your order.

What kind of photos are best for custom embroidery?

Please upload a well-lit, eye-level close-up photo. Avoid using filters or blurry cropped images. For pets with black or dark fur, ensure the photo has sufficient light to show facial features so our designers can capture details.

Will the back of the embroidered pattern irritate my skin?

No. We used a skin-friendly tear-away stabilizer and protective layer on the back of the embroidery to ensure it remains soft and comfortable against the skin and will not irritate sensitive skin.

How do I clean and care for my custom-embroidered clothes?

We recommend turning the garment inside out and machine washing it in cold water on a gentle cycle. Do not iron the embroidered area directly. Air drying will maximize the lifespan of the embroidery.

Do your items shrink or fade after washing?

With proper care, our embroidered items maintain their quality.

For Mom

Express Your Unwavering Love for Your Pets with Our Exclusive Embroidery Shirts

Sale

Express Your Unwavering Love for Your Pets with Our Exclusive Embroidery Shirts

Regular price From CHF 29.00

Regular price ~~CHF 37.00~~ Sale price From CHF 29.00
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Custom Initials Tote: Natural Tan, Spacious, Pocket - Perfect Shopping Bag

Sale

Custom Initials Tote: Natural Tan, Spacious, Pocket - Perfect Shopping Bag

Regular price CHF 24.00

Regular price ~~CHF 31.00~~ Sale price CHF 24.00
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Unleash Your Style with Our Custom Pet Embroidery Crossbody Bag

Sale

Unleash Your Style with Our Custom Pet Embroidery Crossbody Bag

Regular price CHF 26.00

Regular price ~~CHF 37.00~~ Sale price CHF 26.00
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Mother's Day Surprise: "Best Mom Ever" Picture Frame

Sale

Mother's Day Surprise: "Best Mom Ever" Picture Frame

Regular price From CHF 19.00

Regular price ~~CHF 29.00~~ Sale price From CHF 19.00
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Special Gift Idea: Custom Framed Wall Art for Mom, Kids, and Grandma on Festive Occasions

Special Gift Idea: Custom Framed Wall Art for Mom, Kids, and Grandma on Festive Occasions

Regular price From CHF 26.00

Regular price Sale price From CHF 26.00
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Festival Photo Gift: 144 - Piece Custom Building Brick Picture Puzzle for Adults

Festival Photo Gift: 144 - Piece Custom Building Brick Picture Puzzle for Adults

Regular price From CHF 26.00

Regular price Sale price From CHF 26.00
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Custom Embroidered Applique Glitter Mama Sweatshirt - Gift for Mom

Custom Embroidered Applique Glitter Mama Sweatshirt - Gift for Mom

Regular price From CHF 23.00

Regular price Sale price From CHF 23.00
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Custom date embroidery, Roman numerals couple initials

Custom date embroidery, Roman numerals couple initials

Regular price From CHF 24.00

Regular price Sale price From CHF 24.00
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Custom Embroidered One Love Cat Mama Sweatshirt

Sale

Custom Embroidered One Love Cat Mama Sweatshirt

Regular price From CHF 32.00

Regular price ~~CHF 73.00~~ Sale price From CHF 32.00
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Custom Embroidered Mimi Grandma Gigi or Any Text on Neckline Sweatshirt, Names on Sleeve, Personalized Gift for Mom Momma Nana Sweater

Sale

Custom Embroidered Mimi Grandma Gigi or Any Text on Neckline Sweatshirt, Names on Sleeve, Personalized Gift for Mom Momma Nana Sweater

Regular price From CHF 22.00

Regular price ~~CHF 56.00~~ Sale price From CHF 22.00
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Custom Embroidered Christmas Sweatshirts: Upload Photos and Personalize Text for the Perfect Family Gift to Warm Your Winter!

Sale

Custom Embroidered Christmas Sweatshirts: Upload Photos and Personalize Text for the Perfect Family Gift to Warm Your Winter!

Regular price From CHF 28.00

Regular price ~~CHF 105.00~~ Sale price From CHF 28.00
Unit price per

Sale
Custom Embroidered Hoodies: Personalize DIY with Family or Pet Photos for the Perfect Gift!

Sale

Custom Embroidered Hoodies: Personalize DIY with Family or Pet Photos for the Perfect Gift!

Regular price From CHF 28.00

Regular price ~~CHF 105.00~~ Sale price From CHF 28.00
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Custom Face Unisex Hoodie Long Sleeve Photo Hoodie Christmas Sweatshirt

Sale

Custom Face Unisex Hoodie Long Sleeve Photo Hoodie Christmas Sweatshirt

Regular price CHF 29.00

Regular price ~~CHF 65.00~~ Sale price CHF 29.00
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Custom Printed Dog Hoodie

Custom Printed Dog Hoodie

Regular price CHF 22.00

Regular price Sale price CHF 22.00
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Customizable Logo Zip-Up Hoodie - A Stylish and Warm Winter Essential for All.

Customizable Logo Zip-Up Hoodie - A Stylish and Warm Winter Essential for All.

Regular price CHF 41.00

Regular price Sale price CHF 41.00
Unit price per
Versatile Handmade Small One-Shoulder Cat Plush Bag - Ideal for Female Messengers

Sale

Versatile Handmade Small One-Shoulder Cat Plush Bag - Ideal for Female Messengers

Regular price CHF 35.00

Regular price ~~CHF 46.00~~ Sale price CHF 35.00
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Personalised Family Birth Flower Frame: A Thoughtful Gift for Mum and Grandma on Special Occasions

Sale

Personalised Family Birth Flower Frame: A Thoughtful Gift for Mum and Grandma on Special Occasions

Regular price CHF 81.00

Regular price ~~CHF 97.00~~ Sale price CHF 81.00
Unit price per

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Cozy Print T-Shirt/Sweatshirt/Hoodie | Custom Sleeve and Chest Artwork | Fashion Forward, Choose Your Style

Sale

Cozy Print T-Shirt/Sweatshirt/Hoodie | Custom Sleeve and Chest Artwork | Fashion Forward, Choose Your Style

Regular price From CHF 24.00

Regular price ~~CHF 105.00~~ Sale price From CHF 24.00
Unit price per

Sale
Custom Engraved Necklace Silhouette Unique Gifts

Custom Engraved Necklace Silhouette Unique Gifts

Regular price CHF 18.00

Regular price ~~CHF 0.00~~ Sale price CHF 18.00
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I Love You in 100 Languages Projection Photo Sliver Necklace

I Love You in 100 Languages Projection Photo Sliver Necklace

Regular price CHF 17.00

Regular price Sale price CHF 17.00
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Collection: For Mom

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