MysticHot is an online personalized gift store specializing in custom-embroidered apparel and accessories. We create meaningful, made-to-order gifts for all occasions.

What websites are officially operated by MysticHot?

Our only official website is https://mystichot.com. We do not operate or authorize any other domain or online store.

How do I contact customer service?

You can contact us at support@mystichot.com. Our customer service typically replies within 12–24 hours.

Do you offer express shipping for international orders?

Yes, we offer expedited international shipping. However, the express service only covers delivery to the international dispatch center. After that, the shipping time depends on your country's postal and customs process.

Are MysticHot’s embroidery designs machine-generated or hand-designed?

Every embroidery design is hand-drawn and manually digitized by our professional artists. We never use automated conversion tools.

What is special about your embroidery technique?

We use high-density satin stitching with 20,000–30,000 stitches per portrait. Combined with premium Madeira polyester thread, the embroidery resists fading and deformation even after repeated washing.

Can I preview the embroidery before production?

Yes, we provide a digital embroidery proof (digitized preview) upon request.

Can I return a custom-made item?

Custom items cannot be returned due to change of mind. However, our Craftsmanship Guarantee covers manufacturing or embroidery defects — we will remake or refund your order.

Do you offer discounts for bulk orders?

Yes, we offer discounts for large or corporate orders. Please contact us via chat or email for assistance.

Can I change the shipping address after placing an order?

If the order has not yet been shipped, we will do our best to update your address. Please contact us immediately.

Can I cancel or modify my order?

For non-custom items, cancellation is allowed before shipment. For custom items, contact us within two hours to modify or cancel your order.

What kind of photos are best for custom embroidery?

Please upload a well-lit, eye-level close-up photo. Avoid using filters or blurry cropped images. For pets with black or dark fur, ensure the photo has sufficient light to show facial features so our designers can capture details.

Will the back of the embroidered pattern irritate my skin?

No. We used a skin-friendly tear-away stabilizer and protective layer on the back of the embroidery to ensure it remains soft and comfortable against the skin and will not irritate sensitive skin.

How do I clean and care for my custom-embroidered clothes?

We recommend turning the garment inside out and machine washing it in cold water on a gentle cycle. Do not iron the embroidered area directly. Air drying will maximize the lifespan of the embroidery.

Do your items shrink or fade after washing?

With proper care, our embroidered items maintain their quality.

For Mom

Custom Mama Sweatshirt with Children Name on Sleeve

Sale

Custom Mama Sweatshirt with Children Name on Sleeve

Regular price From CHF 19.00

Regular price ~~CHF 66.00~~ Sale price From CHF 19.00
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Custom Personalised Heart Print T-shirt, with Children's Names

Sale

Custom Personalised Heart Print T-shirt, with Children's Names

Regular price From CHF 17.00

Regular price ~~CHF 33.00~~ Sale price From CHF 17.00
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Sale
Mystichot Custom Embroidered Mama Sweatshirt

Sale

Mystichot Custom Embroidered Mama Sweatshirt

Regular price From CHF 30.00

Regular price ~~CHF 41.00~~ Sale price From CHF 30.00
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Personalized MAMA Embroidery T-Shirt/Sweatshirt/Hoodie - Multiple Font Options & Custom Cuff Text Available!

Sale

Personalized MAMA Embroidery T-Shirt/Sweatshirt/Hoodie - Multiple Font Options & Custom Cuff Text Available!

Regular price From CHF 24.00

Regular price ~~CHF 106.00~~ Sale price From CHF 24.00
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Sale
Custom Embroidered Grandma Sweatshirt with Grandkids Names on Sleeve, Personalized Minimalist Gift Grandma Sweatshirt

Sale

Custom Embroidered Grandma Sweatshirt with Grandkids Names on Sleeve, Personalized Minimalist Gift Grandma Sweatshirt

Regular price From CHF 22.00

Regular price ~~CHF 57.00~~ Sale price From CHF 22.00
Unit price per

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Personalized Diaper Bag Backpack: A Fantastic Gift for New Moms, Ideal for Baby Boys or Girls at Baby Showers

Sale

Personalized Diaper Bag Backpack: A Fantastic Gift for New Moms, Ideal for Baby Boys or Girls at Baby Showers

Regular price CHF 34.00

Regular price ~~CHF 49.00~~ Sale price CHF 34.00
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Exquisite Custom House Portraits in Watercolor: Exceptional Moving Away Gifts and Valuable Realtor Presents for Home Décor

Exquisite Custom House Portraits in Watercolor: Exceptional Moving Away Gifts and Valuable Realtor Presents for Home Décor

Regular price From CHF 31.00

Regular price Sale price From CHF 31.00
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Custom Vintage Nursery Art: Hand-Cut Silhouette Portrait from Personal Photos - Heirloom Gift for Grandparents

Custom Vintage Nursery Art: Hand-Cut Silhouette Portrait from Personal Photos - Heirloom Gift for Grandparents

Regular price From CHF 22.00

Regular price Sale price From CHF 22.00
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Custom - Made Embroidery Sweatshirt: Left Pocket Embellishment, Ideal Personalized Gift

Sale

Custom - Made Embroidery Sweatshirt: Left Pocket Embellishment, Ideal Personalized Gift

Regular price CHF 27.00

Regular price ~~CHF 37.00~~ Sale price CHF 27.00
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Custom Name Puff Print Mama Sweatshirt EST 2024 Sweatshirt Mother's Day Gift

Custom Name Puff Print Mama Sweatshirt EST 2024 Sweatshirt Mother's Day Gift

Regular price CHF 31.00

Regular price ~~CHF 0.00~~ Sale price CHF 31.00
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Mother’s Day Gift for Mom

Sale

Mother’s Day Gift for Mom

Regular price CHF 22.00

Regular price ~~CHF 32.00~~ Sale price CHF 22.00
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Sale
Custom Christmas Matching Sweatshirt, Custom Christmas Family Hoodie

Sale

Custom Christmas Matching Sweatshirt, Custom Christmas Family Hoodie

Regular price From CHF 25.00

Regular price ~~CHF 49.00~~ Sale price From CHF 25.00
Unit price per

Sale
Mystichot Custom Embroidered Message Sweatshirt,Hoodie

Sale

Mystichot Custom Embroidered Message Sweatshirt,Hoodie

Regular price From CHF 25.00

Regular price ~~CHF 49.00~~ Sale price From CHF 25.00
Unit price per

Sale
Custom Paint by Numbers Kit: Fun DIY Art for All! | Unique Personalized Father's Day Gift

Custom Paint by Numbers Kit: Fun DIY Art for All! | Unique Personalized Father's Day Gift

Regular price From CHF 19.00

Regular price Sale price From CHF 19.00
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Custom DIY Paint by Numbers Kit: Easy Art Fun!

Custom DIY Paint by Numbers Kit: Easy Art Fun!

2 total reviews

Regular price From CHF 19.00

Regular price Sale price From CHF 19.00
Unit price per
Customizable Digital Oil Painting - The Perfect Father's Day Gift

Customizable Digital Oil Painting - The Perfect Father's Day Gift

Regular price From CHF 23.00

Regular price Sale price From CHF 23.00
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Quick Custom Paint by Numbers Kit:Perfect Father's Day Gift for Dad & Grandpa

Quick Custom Paint by Numbers Kit:Perfect Father's Day Gift for Dad & Grandpa

Regular price From CHF 23.00

Regular price Sale price From CHF 23.00
Unit price per
Outline Portrait T-Shirt Personalized Gift for Dad Capture the moment on Shirt

Outline Portrait T-Shirt Personalized Gift for Dad Capture the moment on Shirt

Regular price From CHF 21.00

Regular price Sale price From CHF 21.00
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Custom Embroidered Text Sweatshirt – Personalized Crewneck with Your Name & Letters | Unique Gift Idea

Sale

Custom Embroidered Text Sweatshirt – Personalized Crewneck with Your Name & Letters | Unique Gift Idea

Regular price CHF 33.00

Regular price ~~CHF 37.00~~ Sale price CHF 33.00
Unit price per

Sale

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