MysticHot is an online personalized gift store specializing in custom-embroidered apparel and accessories. We create meaningful, made-to-order gifts for all occasions.

What websites are officially operated by MysticHot?

Our only official website is https://mystichot.com. We do not operate or authorize any other domain or online store.

How do I contact customer service?

You can contact us at support@mystichot.com. Our customer service typically replies within 12–24 hours.

Do you offer express shipping for international orders?

Yes, we offer expedited international shipping. However, the express service only covers delivery to the international dispatch center. After that, the shipping time depends on your country's postal and customs process.

Are MysticHot’s embroidery designs machine-generated or hand-designed?

Every embroidery design is hand-drawn and manually digitized by our professional artists. We never use automated conversion tools.

What is special about your embroidery technique?

We use high-density satin stitching with 20,000–30,000 stitches per portrait. Combined with premium Madeira polyester thread, the embroidery resists fading and deformation even after repeated washing.

Can I preview the embroidery before production?

Yes, we provide a digital embroidery proof (digitized preview) upon request.

Can I return a custom-made item?

Custom items cannot be returned due to change of mind. However, our Craftsmanship Guarantee covers manufacturing or embroidery defects — we will remake or refund your order.

Do you offer discounts for bulk orders?

Yes, we offer discounts for large or corporate orders. Please contact us via chat or email for assistance.

Can I change the shipping address after placing an order?

If the order has not yet been shipped, we will do our best to update your address. Please contact us immediately.

Can I cancel or modify my order?

For non-custom items, cancellation is allowed before shipment. For custom items, contact us within two hours to modify or cancel your order.

What kind of photos are best for custom embroidery?

Please upload a well-lit, eye-level close-up photo. Avoid using filters or blurry cropped images. For pets with black or dark fur, ensure the photo has sufficient light to show facial features so our designers can capture details.

Will the back of the embroidered pattern irritate my skin?

No. We used a skin-friendly tear-away stabilizer and protective layer on the back of the embroidery to ensure it remains soft and comfortable against the skin and will not irritate sensitive skin.

How do I clean and care for my custom-embroidered clothes?

We recommend turning the garment inside out and machine washing it in cold water on a gentle cycle. Do not iron the embroidered area directly. Air drying will maximize the lifespan of the embroidery.

Do your items shrink or fade after washing?

With proper care, our embroidered items maintain their quality.

Apparel

Custom Embroidered Button Down Open Neck Hoodie - Gift for Boyfriend, Brothers

Sale

Custom Embroidered Button Down Open Neck Hoodie - Gift for Boyfriend, Brothers

Regular price CHF 38.00

Regular price ~~CHF 81.00~~ Sale price CHF 38.00
Unit price per

Sale
TV hooded fleece warm clothes Lazy pajamas Autumn and winter thick nightgown flannel winter clothing hoodie TV blanket

Sale

TV hooded fleece warm clothes Lazy pajamas Autumn and winter thick nightgown flannel winter clothing hoodie TV blanket

Regular price CHF 33.00

Regular price ~~CHF 73.00~~ Sale price CHF 33.00
Unit price per

Sale
Custom Music Album Collection T-shirt

Custom Music Album Collection T-shirt

Regular price CHF 17.00

Regular price Sale price CHF 17.00
Unit price per
Custom Music Painted T-shirt With Photo

Custom Music Painted T-shirt With Photo

Regular price CHF 17.00

Regular price Sale price CHF 17.00
Unit price per
Custom Music Album T-shirt With Photo

Custom Music Album T-shirt With Photo

Regular price CHF 17.00

Regular price Sale price CHF 17.00
Unit price per
Mystichot Custom Embroidered Hoodie Only For Someone

Sale

Mystichot Custom Embroidered Hoodie Only For Someone

Regular price From CHF 21.00

Regular price ~~CHF 41.00~~ Sale price From CHF 21.00
Unit price per

Sale
Mystichot Custom Embroidered Constellation Sweatshirt/Hoodie

Mystichot Custom Embroidered Constellation Sweatshirt/Hoodie

Regular price From CHF 24.00

Regular price Sale price From CHF 24.00
Unit price per
Custom I Love Shirt, Custom Valentines Day Gift

Custom I Love Shirt, Custom Valentines Day Gift

Regular price CHF 21.00

Regular price Sale price CHF 21.00
Unit price per
Custom Hoodie Photo Calendar For Loved Ones On Anniversary

Sale

Custom Hoodie Photo Calendar For Loved Ones On Anniversary

Regular price From CHF 21.00

Regular price ~~CHF 73.00~~ Sale price From CHF 21.00
Unit price per

Sale
Custom Pet Shirt - Pet Photo + Name

Sale

Custom Pet Shirt - Pet Photo + Name

Regular price From CHF 25.00

Regular price ~~CHF 33.00~~ Sale price From CHF 25.00
Unit price per

Sale
Custom Pet Shirt - Corner Pet Photo + Name

Sale

Custom Pet Shirt - Corner Pet Photo + Name

Regular price From CHF 25.00

Regular price ~~CHF 33.00~~ Sale price From CHF 25.00
Unit price per

Sale
Music Player Elements Combined with Couple Photos | Unique Design Embroidered Hoodie for Couples | Fall Edition, Perfect Couples Gift

Sale

Music Player Elements Combined with Couple Photos | Unique Design Embroidered Hoodie for Couples | Fall Edition, Perfect Couples Gift

Regular price From CHF 28.00

Regular price ~~CHF 105.00~~ Sale price From CHF 28.00
Unit price per

Sale
Custom Embroidered Hoodie | Fall Edition Heat Transfer Pet Photo Design | Unique Style for Pet Lovers in Europe & America

Sale

Custom Embroidered Hoodie | Fall Edition Heat Transfer Pet Photo Design | Unique Style for Pet Lovers in Europe & America

Regular price From CHF 49.00

Regular price ~~CHF 105.00~~ Sale price From CHF 49.00
Unit price per

Sale
Embroidered Heart Line Couples T-shirt/Sweatshirt/Hoodie - Perfect Gift for Lovers! Soft, Stylish, and Comfortable Apparel for Your Next Casual Outing"

Sale

Embroidered Heart Line Couples T-shirt/Sweatshirt/Hoodie - Perfect Gift for Lovers! Soft, Stylish, and Comfortable Apparel for Your Next Casual Outing"

Regular price From CHF 28.00

Regular price ~~CHF 105.00~~ Sale price From CHF 28.00
Unit price per

Sale
Christmas Embroider Series Class 05- T-shirts, sweatshirts, hoodies

Sale

Christmas Embroider Series Class 05- T-shirts, sweatshirts, hoodies

Regular price From CHF 29.00

Regular price ~~CHF 65.00~~ Sale price From CHF 29.00
Unit price per

Sale
Unique Skull Embroidered sweatshirt - Perfect Christmas Gift - Fall Collection for Trendsetters in Europe and America

Sale

Unique Skull Embroidered sweatshirt - Perfect Christmas Gift - Fall Collection for Trendsetters in Europe and America

Regular price From CHF 28.00

Regular price ~~CHF 105.00~~ Sale price From CHF 28.00
Unit price per

Sale
Customized Christmas Element Hoodie | Unique Embroidery, Make This Christmas Even More Special!

Sale

Customized Christmas Element Hoodie | Unique Embroidery, Make This Christmas Even More Special!

Regular price From CHF 28.00

Regular price ~~CHF 105.00~~ Sale price From CHF 28.00
Unit price per

Sale
Personalized Christmas Sweatshirts: Share the Warmth and Joy of the Season!

Sale

Personalized Christmas Sweatshirts: Share the Warmth and Joy of the Season!

Regular price From CHF 28.00

Regular price ~~CHF 105.00~~ Sale price From CHF 28.00
Unit price per

Sale
ersonalized Embroidered Cardigan

Sale

ersonalized Embroidered Cardigan

Regular price From CHF 28.00

Regular price ~~CHF 105.00~~ Sale price From CHF 28.00
Unit price per

Sale
Custom Embroidered Hoodies: Personalize DIY with Family or Pet Photos for the Perfect Gift!

Sale

Custom Embroidered Hoodies: Personalize DIY with Family or Pet Photos for the Perfect Gift!

Regular price From CHF 28.00

Regular price ~~CHF 105.00~~ Sale price From CHF 28.00
Unit price per

Sale

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