MysticHot is an online personalized gift store specializing in custom-embroidered apparel and accessories. We create meaningful, made-to-order gifts for all occasions.

What websites are officially operated by MysticHot?

Our only official website is https://mystichot.com. We do not operate or authorize any other domain or online store.

How do I contact customer service?

You can contact us at support@mystichot.com. Our customer service typically replies within 12–24 hours.

Do you offer express shipping for international orders?

Yes, we offer expedited international shipping. However, the express service only covers delivery to the international dispatch center. After that, the shipping time depends on your country's postal and customs process.

Are MysticHot’s embroidery designs machine-generated or hand-designed?

Every embroidery design is hand-drawn and manually digitized by our professional artists. We never use automated conversion tools.

What is special about your embroidery technique?

We use high-density satin stitching with 20,000–30,000 stitches per portrait. Combined with premium Madeira polyester thread, the embroidery resists fading and deformation even after repeated washing.

Can I preview the embroidery before production?

Yes, we provide a digital embroidery proof (digitized preview) upon request.

Can I return a custom-made item?

Custom items cannot be returned due to change of mind. However, our Craftsmanship Guarantee covers manufacturing or embroidery defects — we will remake or refund your order.

Do you offer discounts for bulk orders?

Yes, we offer discounts for large or corporate orders. Please contact us via chat or email for assistance.

Can I change the shipping address after placing an order?

If the order has not yet been shipped, we will do our best to update your address. Please contact us immediately.

Can I cancel or modify my order?

For non-custom items, cancellation is allowed before shipment. For custom items, contact us within two hours to modify or cancel your order.

What kind of photos are best for custom embroidery?

Please upload a well-lit, eye-level close-up photo. Avoid using filters or blurry cropped images. For pets with black or dark fur, ensure the photo has sufficient light to show facial features so our designers can capture details.

Will the back of the embroidered pattern irritate my skin?

No. We used a skin-friendly tear-away stabilizer and protective layer on the back of the embroidery to ensure it remains soft and comfortable against the skin and will not irritate sensitive skin.

How do I clean and care for my custom-embroidered clothes?

We recommend turning the garment inside out and machine washing it in cold water on a gentle cycle. Do not iron the embroidered area directly. Air drying will maximize the lifespan of the embroidery.

Do your items shrink or fade after washing?

With proper care, our embroidered items maintain their quality.

Apparel

Nature Lovers Rejoice: Bryce Canyon Comfort Colors Tee

Sale

Nature Lovers Rejoice: Bryce Canyon Comfort Colors Tee

Regular price CHF 26.00

Regular price ~~CHF 37.00~~ Sale price CHF 26.00
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Personalised Matching Pyjamas for Couples in Tartan

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Personalised Matching Pyjamas for Couples in Tartan

Regular price CHF 55.00

Regular price ~~CHF 65.00~~ Sale price CHF 55.00
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Custom Messi Embroidered T - shirts & Sweatshirts: Multiple Colors & Sizes

Custom Messi Embroidered T - shirts & Sweatshirts: Multiple Colors & Sizes

Regular price From CHF 29.00

Regular price ~~CHF 29.00~~ Sale price From CHF 29.00
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Eco - themed Custom Embroidered Sweatshirt: Style Meets Sustainability

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Eco - themed Custom Embroidered Sweatshirt: Style Meets Sustainability

Regular price From CHF 24.00

Regular price ~~CHF 29.00~~ Sale price From CHF 24.00
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Customised Ne Zha embroidery, replicating the mythological style and expressing individuality.

Sale

Customised Ne Zha embroidery, replicating the mythological style and expressing individuality.

Regular price From CHF 25.00

Regular price ~~CHF 49.00~~ Sale price From CHF 25.00
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I love her. She's my life-Printed T-shirt

Sale

I love her. She's my life-Printed T-shirt

Regular price CHF 20.00

Regular price ~~CHF 49.00~~ Sale price CHF 20.00
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YOU CAN'T SCARE ME i have a crazy SISTER-Printed T-shirt

Sale

YOU CAN'T SCARE ME i have a crazy SISTER-Printed T-shirt

Regular price CHF 20.00

Regular price ~~CHF 49.00~~ Sale price CHF 20.00
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IM GOINGOUTSIDE SO, IFANYONE ASKSI OUTSTANDING-Printed T-shirt

Sale

IM GOINGOUTSIDE SO, IFANYONE ASKSI OUTSTANDING-Printed T-shirt

Regular price CHF 20.00

Regular price ~~CHF 49.00~~ Sale price CHF 20.00
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NORSE GODDESS-FREYA- Printed T-shirt

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NORSE GODDESS-FREYA- Printed T-shirt

Regular price CHF 20.00

Regular price ~~CHF 30.00~~ Sale price CHF 20.00
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DALLAS- Printed T-shirt

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DALLAS- Printed T-shirt

Regular price CHF 20.00

Regular price ~~CHF 30.00~~ Sale price CHF 20.00
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BANANA SLUGS print T-shirt

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BANANA SLUGS print T-shirt

Regular price CHF 20.00

Regular price ~~CHF 33.00~~ Sale price CHF 20.00
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Custom Embroidered Applique Glitter Mama Sweatshirt - Gift for Mom

Custom Embroidered Applique Glitter Mama Sweatshirt - Gift for Mom

Regular price From CHF 23.00

Regular price Sale price From CHF 23.00
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Custom Embroidered Grandma Valentine Day Sweatshirt, Gift for Grandma, Nana Hoodie, New Grandma Gift

Custom Embroidered Grandma Valentine Day Sweatshirt, Gift for Grandma, Nana Hoodie, New Grandma Gift

Regular price From CHF 22.00

Regular price Sale price From CHF 22.00
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Custom Embroidered Sweatshirt - Cartoon Fruit series embroidered hoodie sweatshirt

Sale

Custom Embroidered Sweatshirt - Cartoon Fruit series embroidered hoodie sweatshirt

Regular price From CHF 24.00

Regular price ~~CHF 49.00~~ Sale price From CHF 24.00
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Custom Embroidered Grandma Sweatshirt with Grandkids Names on Sleeve, Personalized Minimalist Gift Grandma Sweatshirt

Sale

Custom Embroidered Grandma Sweatshirt with Grandkids Names on Sleeve, Personalized Minimalist Gift Grandma Sweatshirt

Regular price From CHF 22.00

Regular price ~~CHF 56.00~~ Sale price From CHF 22.00
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Custom Embroidered Mimi Grandma Gigi or Any Text on Neckline Sweatshirt, Names on Sleeve, Personalized Gift for Mom Momma Nana Sweater

Sale

Custom Embroidered Mimi Grandma Gigi or Any Text on Neckline Sweatshirt, Names on Sleeve, Personalized Gift for Mom Momma Nana Sweater

Regular price From CHF 22.00

Regular price ~~CHF 56.00~~ Sale price From CHF 22.00
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Summer new American vintage do old wash black 100% cotton short sleeve hot diamond loose personality street T-shirt tide

Sale

Summer new American vintage do old wash black 100% cotton short sleeve hot diamond loose personality street T-shirt tide

Regular price CHF 19.00

Regular price ~~CHF 57.00~~ Sale price CHF 19.00
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Bow Embroidery T-shirt/Sweatshirt/Hoodie with Customizable Cuff Patterns and Chest Positions

Sale

Bow Embroidery T-shirt/Sweatshirt/Hoodie with Customizable Cuff Patterns and Chest Positions

Regular price From CHF 24.00

Regular price ~~CHF 105.00~~ Sale price From CHF 24.00
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Floral Embroidery T-shirt/Sweatshirt/Hoodie with Customizable Pattern on Cuffs and Customizable Position on Chest

Sale

Floral Embroidery T-shirt/Sweatshirt/Hoodie with Customizable Pattern on Cuffs and Customizable Position on Chest

Regular price From CHF 24.00

Regular price ~~CHF 105.00~~ Sale price From CHF 24.00
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Custom Embroidered One Love Cat Mama Sweatshirt

Sale

Custom Embroidered One Love Cat Mama Sweatshirt

Regular price From CHF 32.00

Regular price ~~CHF 73.00~~ Sale price From CHF 32.00
Unit price per

Sale

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