MysticHot is an online personalized gift store specializing in custom-embroidered apparel and accessories. We create meaningful, made-to-order gifts for all occasions.

What websites are officially operated by MysticHot?

Our only official website is https://mystichot.com. We do not operate or authorize any other domain or online store.

How do I contact customer service?

You can contact us at support@mystichot.com. Our customer service typically replies within 12–24 hours.

Do you offer express shipping for international orders?

Yes, we offer expedited international shipping. However, the express service only covers delivery to the international dispatch center. After that, the shipping time depends on your country's postal and customs process.

Are MysticHot’s embroidery designs machine-generated or hand-designed?

Every embroidery design is hand-drawn and manually digitized by our professional artists. We never use automated conversion tools.

What is special about your embroidery technique?

We use high-density satin stitching with 20,000–30,000 stitches per portrait. Combined with premium Madeira polyester thread, the embroidery resists fading and deformation even after repeated washing.

Can I preview the embroidery before production?

Yes, we provide a digital embroidery proof (digitized preview) upon request.

Can I return a custom-made item?

Custom items cannot be returned due to change of mind. However, our Craftsmanship Guarantee covers manufacturing or embroidery defects — we will remake or refund your order.

Do you offer discounts for bulk orders?

Yes, we offer discounts for large or corporate orders. Please contact us via chat or email for assistance.

Can I change the shipping address after placing an order?

If the order has not yet been shipped, we will do our best to update your address. Please contact us immediately.

Can I cancel or modify my order?

For non-custom items, cancellation is allowed before shipment. For custom items, contact us within two hours to modify or cancel your order.

What kind of photos are best for custom embroidery?

Please upload a well-lit, eye-level close-up photo. Avoid using filters or blurry cropped images. For pets with black or dark fur, ensure the photo has sufficient light to show facial features so our designers can capture details.

Will the back of the embroidered pattern irritate my skin?

No. We used a skin-friendly tear-away stabilizer and protective layer on the back of the embroidery to ensure it remains soft and comfortable against the skin and will not irritate sensitive skin.

How do I clean and care for my custom-embroidered clothes?

We recommend turning the garment inside out and machine washing it in cold water on a gentle cycle. Do not iron the embroidered area directly. Air drying will maximize the lifespan of the embroidery.

Do your items shrink or fade after washing?

With proper care, our embroidered items maintain their quality.

New Arrivals

Triple Delight: Beige Floral 2D Printed Framed Art - Ideal for Every Room & a Perfect Gift!

Triple Delight: Beige Floral 2D Printed Framed Art - Ideal for Every Room & a Perfect Gift!

Regular price From CHF 31.00

Regular price Sale price From CHF 31.00
Unit price per
Your Own Custom Embroidered Bucket Hat - A Must - Have Summer Sun Hat for Hiking, Camping & Travel

Sale

Your Own Custom Embroidered Bucket Hat - A Must - Have Summer Sun Hat for Hiking, Camping & Travel

Regular price From CHF 21.00

Regular price ~~CHF 29.00~~ Sale price From CHF 21.00
Unit price per

Sale
Exquisite Custom House Portraits in Watercolor: Exceptional Moving Away Gifts and Valuable Realtor Presents for Home Décor

Exquisite Custom House Portraits in Watercolor: Exceptional Moving Away Gifts and Valuable Realtor Presents for Home Décor

Regular price From CHF 31.00

Regular price Sale price From CHF 31.00
Unit price per
Festival Photo Gift: 144 - Piece Custom Building Brick Picture Puzzle for Adults

Festival Photo Gift: 144 - Piece Custom Building Brick Picture Puzzle for Adults

Regular price From CHF 26.00

Regular price Sale price From CHF 26.00
Unit price per
Special Gift Idea: Custom Framed Wall Art for Mom, Kids, and Grandma on Festive Occasions

Special Gift Idea: Custom Framed Wall Art for Mom, Kids, and Grandma on Festive Occasions

Regular price From CHF 26.00

Regular price Sale price From CHF 26.00
Unit price per
Personalized Full Grain Leather Duffel Bag for Men: A Distinctive Weekend and Travel Carry - on

Sale

Personalized Full Grain Leather Duffel Bag for Men: A Distinctive Weekend and Travel Carry - on

Regular price From CHF 106.00

Regular price ~~CHF 130.00~~ Sale price From CHF 106.00
Unit price per

Sale
Personalized Diaper Bag Backpack: A Fantastic Gift for New Moms, Ideal for Baby Boys or Girls at Baby Showers

Sale

Personalized Diaper Bag Backpack: A Fantastic Gift for New Moms, Ideal for Baby Boys or Girls at Baby Showers

Regular price CHF 34.00

Regular price ~~CHF 49.00~~ Sale price CHF 34.00
Unit price per

Sale
Nature Lovers Rejoice: Bryce Canyon Comfort Colors Tee

Sale

Nature Lovers Rejoice: Bryce Canyon Comfort Colors Tee

Regular price CHF 26.00

Regular price ~~CHF 37.00~~ Sale price CHF 26.00
Unit price per

Sale
Embroidered Magic: Custom Canvas Backpacks for Little Adventurers!

Sale

Embroidered Magic: Custom Canvas Backpacks for Little Adventurers!

Regular price CHF 26.00

Regular price ~~CHF 37.00~~ Sale price CHF 26.00
Unit price per

Sale
Personalised Matching Pyjamas for Couples in Tartan

Sale

Personalised Matching Pyjamas for Couples in Tartan

Regular price CHF 55.00

Regular price ~~CHF 66.00~~ Sale price CHF 55.00
Unit price per

Sale
Unleash Your Inner Artist: Custom Paint - by - Numbers for Adults! A Fun DIY Gift for Festive Creativity

Sale

Unleash Your Inner Artist: Custom Paint - by - Numbers for Adults! A Fun DIY Gift for Festive Creativity

Regular price From CHF 22.00

Regular price ~~CHF 30.00~~ Sale price From CHF 22.00
Unit price per

Sale
Mother's Day Surprise: "Best Mom Ever" Picture Frame

Sale

Mother's Day Surprise: "Best Mom Ever" Picture Frame

Regular price From CHF 19.00

Regular price ~~CHF 29.00~~ Sale price From CHF 19.00
Unit price per

Sale
Custom Initials Tote: Natural Tan, Spacious, Pocket - Perfect Shopping Bag

Sale

Custom Initials Tote: Natural Tan, Spacious, Pocket - Perfect Shopping Bag

Regular price CHF 24.00

Regular price ~~CHF 31.00~~ Sale price CHF 24.00
Unit price per

Sale
Versatile Handmade Small One-Shoulder Cat Plush Bag - Ideal for Female Messengers

Sale

Versatile Handmade Small One-Shoulder Cat Plush Bag - Ideal for Female Messengers

Regular price CHF 36.00

Regular price ~~CHF 46.00~~ Sale price CHF 36.00
Unit price per

Sale
Custom - Made Embroidery Sweatshirt: Left Pocket Embellishment, Ideal Personalized Gift

Sale

Custom - Made Embroidery Sweatshirt: Left Pocket Embellishment, Ideal Personalized Gift

Regular price CHF 27.00

Regular price ~~CHF 37.00~~ Sale price CHF 27.00
Unit price per

Sale
Personalised Family Birth Flower Frame: A Thoughtful Gift for Mum and Grandma on Special Occasions

Sale

Personalised Family Birth Flower Frame: A Thoughtful Gift for Mum and Grandma on Special Occasions

Regular price CHF 82.00

Regular price ~~CHF 98.00~~ Sale price CHF 82.00
Unit price per

Sale
Unleash Your Style with Our Custom Pet Embroidery Crossbody Bag

Sale

Unleash Your Style with Our Custom Pet Embroidery Crossbody Bag

Regular price CHF 26.00

Regular price ~~CHF 37.00~~ Sale price CHF 26.00
Unit price per

Sale
Add a Touch of Personalized Charm with Our Custom Pet Embroidery Pillowcases

Sale

Add a Touch of Personalized Charm with Our Custom Pet Embroidery Pillowcases

Regular price From CHF 22.00

Regular price ~~CHF 38.00~~ Sale price From CHF 22.00
Unit price per

Sale
Express Your Unwavering Love for Your Pets with Our Exclusive Embroidery Shirts

Sale

Express Your Unwavering Love for Your Pets with Our Exclusive Embroidery Shirts

Regular price From CHF 29.00

Regular price ~~CHF 37.00~~ Sale price From CHF 29.00
Unit price per

Sale
A Gentleman's Essential: Personalized Travel Bag Set, Ideal for Groomsmen, Best Men, and as an Anniversary Gift

Sale

A Gentleman's Essential: Personalized Travel Bag Set, Ideal for Groomsmen, Best Men, and as an Anniversary Gift

Regular price From CHF 73.00

Regular price ~~CHF 105.00~~ Sale price From CHF 73.00
Unit price per

Sale

Country/region

Language

Collection: New Arrivals

Filter and sort

Filter

You Have Some Special Treats!