MysticHot is an online personalized gift store specializing in custom-embroidered apparel and accessories. We create meaningful, made-to-order gifts for all occasions.

What websites are officially operated by MysticHot?

Our only official website is https://mystichot.com. We do not operate or authorize any other domain or online store.

How do I contact customer service?

You can contact us at support@mystichot.com. Our customer service typically replies within 12–24 hours.

Do you offer express shipping for international orders?

Yes, we offer expedited international shipping. However, the express service only covers delivery to the international dispatch center. After that, the shipping time depends on your country's postal and customs process.

Are MysticHot’s embroidery designs machine-generated or hand-designed?

Every embroidery design is hand-drawn and manually digitized by our professional artists. We never use automated conversion tools.

What is special about your embroidery technique?

We use high-density satin stitching with 20,000–30,000 stitches per portrait. Combined with premium Madeira polyester thread, the embroidery resists fading and deformation even after repeated washing.

Can I preview the embroidery before production?

Yes, we provide a digital embroidery proof (digitized preview) upon request.

Can I return a custom-made item?

Custom items cannot be returned due to change of mind. However, our Craftsmanship Guarantee covers manufacturing or embroidery defects — we will remake or refund your order.

Do you offer discounts for bulk orders?

Yes, we offer discounts for large or corporate orders. Please contact us via chat or email for assistance.

Can I change the shipping address after placing an order?

If the order has not yet been shipped, we will do our best to update your address. Please contact us immediately.

Can I cancel or modify my order?

For non-custom items, cancellation is allowed before shipment. For custom items, contact us within two hours to modify or cancel your order.

What kind of photos are best for custom embroidery?

Please upload a well-lit, eye-level close-up photo. Avoid using filters or blurry cropped images. For pets with black or dark fur, ensure the photo has sufficient light to show facial features so our designers can capture details.

Will the back of the embroidered pattern irritate my skin?

No. We used a skin-friendly tear-away stabilizer and protective layer on the back of the embroidery to ensure it remains soft and comfortable against the skin and will not irritate sensitive skin.

How do I clean and care for my custom-embroidered clothes?

We recommend turning the garment inside out and machine washing it in cold water on a gentle cycle. Do not iron the embroidered area directly. Air drying will maximize the lifespan of the embroidery.

Do your items shrink or fade after washing?

With proper care, our embroidered items maintain their quality.

New Arrivals

2025 New Embroidered Christmas Stocking - Holiday Decor Embroidered Sock Christmas Decoration Accessory

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2025 New Embroidered Christmas Stocking - Holiday Decor Embroidered Sock Christmas Decoration Accessory

Regular price CHF 13.00

Regular price ~~CHF 21.00~~ Sale price CHF 13.00
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New Arrivals Heavyweight Cotton T-shirt Auspicious Cloud Embroidery Symbolizing Good Luck and Happiness

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New Arrivals Heavyweight Cotton T-shirt Auspicious Cloud Embroidery Symbolizing Good Luck and Happiness

Regular price CHF 39.00

Regular price ~~CHF 41.00~~ Sale price CHF 39.00
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New Arrivals Short Sleeve Tee Heavyweight 230g Cotton FANTASTIC CAT Retro

New Arrivals Short Sleeve Tee Heavyweight 230g Cotton FANTASTIC CAT Retro

Regular price CHF 31.00

Regular price ~~CHF 31.00~~ Sale price CHF 31.00
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New Arrivals Short sleeve t-shirt 230g heavyweight cotton retro style TV graphic Unisex

New Arrivals Short sleeve t-shirt 230g heavyweight cotton retro style TV graphic Unisex

Regular price CHF 31.00

Regular price ~~CHF 31.00~~ Sale price CHF 31.00
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New Arrivals One-Hand Magic Kindle Hero Strap No More Hand Fatigue or Drops

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New Arrivals One-Hand Magic Kindle Hero Strap No More Hand Fatigue or Drops

Regular price CHF 18.00

Regular price ~~CHF 33.00~~ Sale price CHF 18.00
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New Arrivals: Men's Sun Protection Hoodies for Summer Fishing

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New Arrivals: Men's Sun Protection Hoodies for Summer Fishing

Regular price CHF 57.00

Regular price ~~CHF 172.00~~ Sale price CHF 57.00
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New Arrivals Sun Hat for Baby＆Kids UPF50+ Sun Protection Hat

New Arrivals Sun Hat for Baby＆Kids UPF50+ Sun Protection Hat

Regular price CHF 27.00

Regular price ~~CHF 25.00~~ Sale price CHF 27.00
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Custom Embroidered Text Sweatshirt – Personalized Crewneck with Your Name & Letters | Unique Gift Idea

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Custom Embroidered Text Sweatshirt – Personalized Crewneck with Your Name & Letters | Unique Gift Idea

Regular price CHF 33.00

Regular price ~~CHF 37.00~~ Sale price CHF 33.00
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Embroidered Dad Trucker Cap – Perfect Gift for New Dads, Pregnancy Reveals & Father's Day

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Embroidered Dad Trucker Cap – Perfect Gift for New Dads, Pregnancy Reveals & Father's Day

Regular price CHF 22.00

Regular price ~~CHF 35.00~~ Sale price CHF 22.00
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Custom Family T-Shirt: Embroidered Dad Fist Bump with Kids' Names – Perfect Father's Day Gift Tee

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Custom Family T-Shirt: Embroidered Dad Fist Bump with Kids' Names – Perfect Father's Day Gift Tee

Regular price CHF 24.00

Regular price ~~CHF 30.00~~ Sale price CHF 24.00
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Outline Portrait T-Shirt Personalized Gift for Dad Capture the moment on Shirt

Outline Portrait T-Shirt Personalized Gift for Dad Capture the moment on Shirt

Regular price From CHF 21.00

Regular price Sale price From CHF 21.00
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Dad Hoodie with Kid Portrait Embroidery | Personalized Photo-Based Sweatshirt | Memorial Gift Idea

Dad Hoodie with Kid Portrait Embroidery | Personalized Photo-Based Sweatshirt | Memorial Gift Idea

Regular price From CHF 24.00

Regular price Sale price From CHF 24.00
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"Papa's Pride & Joy" Custom T-Shirt | Customize with Kid's Name & Birth Year

"Papa's Pride & Joy" Custom T-Shirt | Customize with Kid's Name & Birth Year

Regular price CHF 22.00

Regular price Sale price CHF 22.00
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Best Dad Ever Personalized Wooden Sign - Laser Engraved Handprint Design with Custom Message | Fathers Day Handmade Gift

Best Dad Ever Personalized Wooden Sign - Laser Engraved Handprint Design with Custom Message | Fathers Day Handmade Gift

Regular price From CHF 21.00

Regular price Sale price From CHF 21.00
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Quick Custom Paint by Numbers Kit:Perfect Father's Day Gift for Dad & Grandpa

Quick Custom Paint by Numbers Kit:Perfect Father's Day Gift for Dad & Grandpa

Regular price From CHF 23.00

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Customizable Digital Oil Painting - The Perfect Father's Day Gift

Customizable Digital Oil Painting - The Perfect Father's Day Gift

Regular price From CHF 23.00

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Custom DIY Paint by Numbers Kit: Easy Art Fun!

Custom DIY Paint by Numbers Kit: Easy Art Fun!

2 total reviews

Regular price From CHF 19.00

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Custom Paint by Numbers Kit: Fun DIY Art for All! | Unique Personalized Father's Day Gift

Custom Paint by Numbers Kit: Fun DIY Art for All! | Unique Personalized Father's Day Gift

Regular price From CHF 19.00

Regular price Sale price From CHF 19.00
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Mother’s Day Gift for Mom

Sale

Mother’s Day Gift for Mom

Regular price CHF 22.00

Regular price ~~CHF 32.00~~ Sale price CHF 22.00
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Sale
Custom Vintage Nursery Art: Hand-Cut Silhouette Portrait from Personal Photos - Heirloom Gift for Grandparents

Custom Vintage Nursery Art: Hand-Cut Silhouette Portrait from Personal Photos - Heirloom Gift for Grandparents

Regular price From CHF 22.00

Regular price Sale price From CHF 22.00
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